Windows 8 and 8.1 Forums


I cant adjust the screen brightness

  1. #11


    Brink, There are no buttons on my model This is the model I have :Buy HP ENVY Recline 23-k011 TouchSmart All-in-One - Microsoft Store

    Popeye, I read that article on brightness and 8.1 but I cant seem to find a way to roll back the driver , the roll back button is greyed out.

    Maybe I need to find an older version of the driver and then do a upgrade with the older driver?

    please advise what is meant by //./display1 and //./display 4 ?

      My System SpecsSystem Spec

  2. #12


    I cant seem to find a 9.X version. my current Intel driver version is : 10.18.10.3325
      My System SpecsSystem Spec

  3. #13


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by sportflyer View Post
    Brink, There are no buttons on my model This is the model I have :Buy HP ENVY Recline 23-k011 TouchSmart All-in-One - Microsoft Store

    Popeye, I read that article on brightness and 8.1 but I cant seem to find a way to roll back the driver , the roll back button is greyed out.

    Maybe I need to find an older version of the driver and then do a upgrade with the older driver?

    please advise what is meant by //./display1 and //./display 4 ?
    You don't use Rollback driver, you use Update driver as described in post #6 of the thread I linked to.
      My System SpecsSystem Spec

  4. #14


    Posts : 22,565
    64-bit Windows 10


    That article was vague, but it appears now that they were referring to the same brightness level in the Settings charm that you don't have.

    Until you find the Intel driver, does your keyboard have brightness buttons on it like below?

      My System SpecsSystem Spec

  5. #15


    Brink and Popeye , I found the solution via HP support. Apparently there is a utility called "HP my display ' in the computer itself . I used the search in charms and used the Touchsmart version. It works ! Not only can you set the brightness , contrast , you can also chose different modes for standard, cinema , gaming etc . Flip screens etc
      My System SpecsSystem Spec

  6. #16


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Glad you got it sorted out.
      My System SpecsSystem Spec

  7. #17


    Posts : 22,565
    64-bit Windows 10


    Great news.
      My System SpecsSystem Spec

  8. #18


    Yes . such a simple solution but I wonder why HP does not include this in their manual. It would save us a lot of headaches.
      My System SpecsSystem Spec

  9. #19


    Posts : 22,565
    64-bit Windows 10


    That's one reason why I always prefer a clean install without any OEM software installed.
      My System SpecsSystem Spec

  10. #20


    I agree. I don't mind spending a day rebuilding the computer since I don't have much programs in it. Not sure how to do this as I Idon't have a clean copy of Win 8.1 .

    I am surprised that there is disk 1 with 15G in it . But on further investigation I think this is the SS Sandisk drive . This computer has a hybrid drive. Can I actually use this ? Does windows use this at all ?
      My System SpecsSystem Spec

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I cant adjust the screen brightness
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