Windows 8 and 8.1 Forums


Windows 8 Refresh/Reinstall Problem

  1. #1


    Posts : 1
    Windows 8

    Windows 8 Refresh/Reinstall Problem


    I have a Dell Inspiron laptop which isn't performing too well these days.It is a year old and came preinstalled with Win 8.I had created a recovery media after purchasing.

    So i'm trying to refresh my laptop but i get this error,"Some files are missing. Your Windows installation or recovery media will provide these files."
    I've even tried refreshing with the recovery disk inserted,but it hasn't helped.


    I had upgraded to Win 8.1 sometime ago(2 months back).Had some problems so refreshed it back to Win 8 then(refreshed flawlessly then without the recovery disks).My hard drive had stopped working after a few days(my mistake most probably).So i had given the laptop to the Dell service centre who formatted my system.


    So how do i refresh my laptop.


    I searched the internet a bit & got these results for some commands specified at a website:
    http://imagizer.imageshack.us/v2/800x600q90/28/k30w.jpg

      My System SpecsSystem Spec

  2. #2


    Posts : 375
    Win 8.1 64bit


    Quote Originally Posted by microlifecc View Post
    I've even tried refreshing with the recovery disk inserted,but it hasn't helped.


    .





    Is the recovery disk the one that came originally with the system or one that the Dell Recovery Center gave you ?

    Do you have your files backed up or do you need to save your files ?

    You may want to contact the Dell Service Center for advice. It seems you may have to format your drive and reinstall Win8.
      My System SpecsSystem Spec

  3. #3


    It has been my experience that the files that are missing are library files, not the standard libraries folders, but libraries you may have created. I have found if I want certain files to be copied to backup I can't refer to their library name, but instead have had to add them using their full pathname,

    example;

    C:\Users\username\my special files

    As A Side Note: I am not a big fan of Windows backup tools, I find them very limiting
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    In addition to sfc /scannow:



    There is:

    Dism /Online /Cleanup-Image /RestoreHealth

    Click image for larger version

    It needs administrator command prompt also.
    It fixes the component store where sfc gets its fixing stuff.
    After running dism, run sfc.
    Dism takes a long time to finish. It hangs on 20% for a long time & then suddenly finishes.
      My System SpecsSystem Spec

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