Windows 8 and 8.1 Forums


Easiest way of booting into Safe Mode from DOA laptop?

  1. #1


    Posts : 18
    Windows 7 HP 64Bit

    Easiest way of booting into Safe Mode from DOA laptop?


    Hello everyone,

    I have a friend who has tasked me with removing the dreaded "Interpol" scareware virus from his Windows 8 laptop. Sadly, this means he can't boot into Windows 8, as the virus just locks him out. How can I boot into Safe Mode, so I can run the "Power Eraser" tool from Norton (handy tip!) to remove it?

    EDIT: If this can't be done, how can I tell the PC to boot from the DVD-Rom drive?

    Many thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    The key will vary with the make of Laptop. Safe mode may be F8. On Toshiba change boot order may be F12. But you will likely need WinPE 4.0 unless you turn off secure boot and UEFI.

    Secure Boot - Enable or Disable in UEFI
      My System SpecsSystem Spec

  3. #3


    ...just for grins, hold the shift key on left side down and continuously tap the F8 key while booting...
      My System SpecsSystem Spec

  4. #4


    Posts : 1,121
    Windows 8.1 x64


    I don't suppose the Norton utility has a CD/DVD you could use to boot into a Norton utility and remove the virus from offline?
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 7 HP 64Bit


    https://security.symantec.com/nbrt/npe.aspx

    It's just an .EXE file. If I could get into Safe Mode, I could run it from there, right?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Download the liveCD & Run, this is a free tool from MS:


    Windows Defender Offline - Windows 7 Help Forums
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 7 HP 64Bit


    Quote Originally Posted by theog View Post
    Download the liveCD & Run, this is a free tool from MS:


    Windows Defender Offline - Windows 7 Help Forums
    Thanks for this. How do I boot from the CD, though? Windows 8 doesn't like boot CDs much, right?

    EDIT: Ignore this post, as I've just read the thread on the program. So it should still boot from this CD with Secure Boot enabled?
    Last edited by ValiantSaint; 21 Jan 2014 at 16:53.
      My System SpecsSystem Spec

  8. #8


    No, probably not. Disable Secure Boot then the CD will boot. Re-enable when done.

    Bogus info, it will boot, see post below.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by Ztruker View Post
    No, probably not. Disable Secure Boot then the CD will boot. Re-enable when done.
    Windows Defender Offline - Windows 7 Help Forums

    is signed by Microsoft, therfore will fully supports Windows 8/8.1, uEFI, GPT & Secure Boot.
      My System SpecsSystem Spec

  10. #10


    Thanks theog, did not know that. Another item I need to add to my "Learn about" list.
      My System SpecsSystem Spec

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