Windows 8 and 8.1 Forums


Desktop icons keep disappearing

  1. #1


    Posts : 6
    Windows 8.1

    Desktop icons keep disappearing


    Hi everyone, I recently upgraded from XP to Windows 8 and subsequently to 8.1 I'm having persistent problem with desktop icons disappearing. This happens when our PC has been on for around 10 minutes, regardless of whether the PC is active or not.
    The second problem is the icons on the taskbar will not work correctly - only a very small window opens above each icon and it will NOT maximise. The only way to solve this I've found is to restart the PC but it's becoming more and more frequent and is driving me nuts!!

    Any help would be greatly appreciated. Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    The first thing I would try is scanning for malware using MBAM

    The free version is just fine for scanning.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    The first thing I would try is scanning for malware using MBAM

    The free version is just fine for scanning.
    Thanks for the advice, tried it and no malware was detected. Could you please suggest what to try next?

    Thanks again.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,130
    Windows 8.0 x64


    I would run a diagnostic on your video hardware. If it was bad Windows settings then almost always it would happen immediately. Often problems that kick in once the machine is running for a shrt amount of time are hardware related. The problems start when the component gets warm/hot.

    Also it's possible that you could be running old video drivers. The manufacturer of the video chips/card should have a web page where you can download the latest drivers. Usually install only requires double clicking the downloaded file once the download completes.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1


    I'm not entirely sure how to do that, but I ran a check via Control Panel and no issues were detected. Is there any other software/program that you could suggest to use in order to check this?

    Thanks for your help so far, much appreciated.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,130
    Windows 8.0 x64


    If you right click Computer and click Properties, it may say what the video hw is. If not you can run Speccy to find out. Usually the manufacturer has a diagnostic program for that component, that you can download. In the meantime if you hit Winkey-x, then m, it opens Device Manager. If you click Display Adapters it might show a yellow '!' next to it if Windows has detected a conflict.

    So first I'd check Device Manager, if nothing there try to download the manufacturer's diagnostic tool. Post back on your progress.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1


    Okay, done that (I think). Under 'display adapters' it shows Radeon HD 8607D, but there are no exclamation marks next to it and when I did a driver software check it reported that it was up to date.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,130
    Windows 8.0 x64


    I would not go through Windows. It is better to go to the manufacturer's support page and check the driver manually.

    If it is the latest you could still try a couple of things. One is boot to safe mode and remove the device in device manager, then reboot to normal mode. Often reinstall fixes strange behavior. If no joy then you could try the previous release of the driver from the maker's support page if it is for the same model GPU.

    If none of that has any effect then either it's a hw issue with the card or the video card is not the cause. In any case those 2 things are easy to try. When you reboot to normal mode the system will reinstall the driver. It''s a standard windows support trick that works quite often.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8.1


    I think I may have found what the problem was. I'm running Windows 8.1 on a HP Pavilion 500-119ea desktop with a IPS LED monitor. The default power saving setting for the monitor was to go into sleep mode after 15 minutes and it was at this point that the problems with the desktop would start.
    I adjusted the sleep settings for the monitor to 'never' and, so far, no problems. I'll keep you posted on this, as it could be useful to others.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,130
    Windows 8.0 x64


    Sounds like you got it.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Desktop icons keep disappearing
Related Threads
Just bought a new HP running Windows 8.1. Have only added Firefox and Open Office. Once a day I come to the computer to find that all the icons are missing from the desktop. Background picture is the only thing there. In the taskbar, if you click the icons, they don't do anything. The only way to...
Here's the problem: Every time I start my computer and I click on an icon (on the desktop or in the Start menu), the icon disappears and this error message shows up about a dozen times:"Could not find this item. This is no longer in C:\...Verify this item's location." And that things (ex-...
Hello, little new to windows 8.1, but ive noticed my files icon pictures disappearing, first it was my malwarbytes logo, then now my utorrent logo also disappeared, as idea as to why?
I dont know how to fix it but when i click on something on my desktop it will disappear and have to minimize the other apps to get it to stay open and task bar does the same thing.
Unexplained disappearing buttons/icons in Performance & Maintenance
It seems with the Microsoft apps (mail, people, chat etc) that if you right click and choose other options or change settings in the settings bar the buttons/icons disappear. Is this a software glitch or something else. See below. (sorry if this has been solved, I couldn't find this problem...
Solved Disappearing desktop/metro tiles in BSOD Crashes and Debugging
Windows 8 has been running fantastically until yesterday. This is what happened: I had an update to do, so I did it, and it required a restart. The update was: Definition Update for Windows Defender - KB2267602 (Definition 1.139.2352.0)Installation date: ‎11/‎19/‎2012 10:09 AM Installation...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook