DrDOS
New Member
- Messages
- 3
- Location
- Zionsville, IN
Hello,
I bought a ASUS laptop last year w/8 on it. No media. I upgraded to 8.1 recently through the Store. I didn't seem to have an option. All went fine and a few weeks ago I started getting this popup, usually several times a day
C:\WINDOWS\Sysem32\VSSVC.EXE is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.
I've tried googling portions of the error and all I saw was to run sfc /scannow, which I did with these results
What can I do now to fix what is broken and stop the popups? Is this a f/p that will self correct as I get updates from Microsoft? 8.1 seemed to fix 2 problems I had: laptop would shut off periodically and battery never said 100% Fully Charged.
I seem to be running fine otherwise.
Thanks.
I bought a ASUS laptop last year w/8 on it. No media. I upgraded to 8.1 recently through the Store. I didn't seem to have an option. All went fine and a few weeks ago I started getting this popup, usually several times a day
SystemExplorer.exe - Bad Image
C:\WINDOWS\Sysem32\VSSVC.EXE is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.
I've tried googling portions of the error and all I saw was to run sfc /scannow, which I did with these results
Beginning system scan. This process will take some time.
Beginning verification phase of system scan
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
Beginning verification phase of system scan
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
What can I do now to fix what is broken and stop the popups? Is this a f/p that will self correct as I get updates from Microsoft? 8.1 seemed to fix 2 problems I had: laptop would shut off periodically and battery never said 100% Fully Charged.
I seem to be running fine otherwise.
Thanks.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS
- Memory
- 8 GiB
- Hard Drives
- 500 GiB partitiond
- Mouse
- built-in
- Internet Speed
- broadband - Comcast
- Browser
- FireFox
- Antivirus
- built in Windows Defender