Windows 8 and 8.1 Forums


Samsung laptop boot problems

  1. #1


    Posts : 299
    Windows 8 Pro

    Samsung laptop boot problems


    A friend's Samsung laptop would no longer boot, and startup repair would run and failed several times.

    We planned to restore it to factory original, but wanted to boot to a Linux disk to copy his files first. In order to allow that, we went into Setup and disabled Fast Bios mode, disabled Secure Boot, and changed the OS mode from UEFI to CSM. We booted the Linux disk, copied his files, then reset all the Setup settings back. But now the computer will not boot at all, it shows the Samsung logo screen, then shuts itself off. We reset Setup to Optimized Defaults, made no change.

    There does not seem to be any hardware failure since I can still boot to the Linux disk and see the hard drive if I make all the same changes that we made the first time around in Setup. Any ideas what to try next? Thanks


    edit: corrected some BIOS terms
    Last edited by Vincenzo; 17 Jan 2014 at 12:46.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Samsung probably has some documented method to troubleshoot while booting. Something like holding down a key or two while powering on. Then, beep codes could be heard that tell what the problem could be, when looked up. I'd check into that.

    Check if the bios is set to AHCI or not.

    I know people like having their recovery partitions - but - if this was my machine, I'd use Killdisk on the hdd. I'm the type that disables System Restore and never has any backup whatsoever for the OS itself besides install media, and since I am very knowledgeable, it's always been smooth sailing for me like this. Others perhaps not.

    (My Windows 7 on my main machine has been the same install since early betas. I just recently was given a motherboard, memory and cpu which were all better than what I had - so I bit the bullet and clean installed Windows for it, heh.)

    But, ya. If you have an install disk, then Killdisk might not be a bad idea for ya.
      My System SpecsSystem Spec

  3. #3


    Posts : 299
    Windows 8 Pro


    AHCI mode is set to Automatic the other available choice is manual.

    And no install disk, just the recovery partition.
    Last edited by Vincenzo; 17 Jan 2014 at 13:19.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Make sure Windows Boot Manager is first boot device.

    no install disk, just the recovery partition.
    How to make Recovery disc:
    Support - Laptops NP700Z7CH | Samsung PCs

    Click image for larger version

    You can order the Microsoft official OEM Recovery disks from your OEM manufacturer's website.

    How to Order Recovery disc.
    Support - Laptops NP700Z7CH | Samsung PCs
      My System SpecsSystem Spec

  5. #5


    Posts : 299
    Windows 8 Pro


    Windows Boot Manager is the only boot device, once I tell setup to load Optimized Defaults.

    I think I can get the recovery utility to run by pressing F4 at boot, but I am trying to understand why making those changes in setup, then putting them back the way they were, would cause the computer to no longer boot. UEFI seems like a strange animal to me, trying to understand what I am allowed to do without causing problems, and what I should not do. Is making those changes so I can run a Linux disk and then changing them back not a good idea on a UEFI machine? Thanks
      My System SpecsSystem Spec

  6. #6


    Posts : 299
    Windows 8 Pro


    Theog,

    Thanks for the suggestion. I've just made a recovery drive.
      My System SpecsSystem Spec

  7. #7


    Posts : 959
    Windows 8.1, 10


    There were some problems with Samsung laptops - the UEFI implementation was faulty and you could 'brick' certain models if you're not careful:
    Samsung Laptops Bricked by Booting Linux Using UEFI
      My System SpecsSystem Spec

  8. #8


    Posts : 299
    Windows 8 Pro


    OK thanks for that information.
      My System SpecsSystem Spec

Samsung laptop boot problems
Related Threads
Whenever I press the power key, the screen lights up with "matrix" like screen. Then whatevery key I press it reboots. Please help I can't see what's happening because the laptop screen is broken.
I have a Samsung laptop (model : NP370RSE). When I start it doesnt boot ( File: /BCD. Error code 0x000000d). I have made a recovery disk (USB) from Win 8, but the choices I get seem to "remove" my files. I have some pictures on the HD I would like to save. When the recovery says "remove" is...
Solved samsung laptop in General Support
I have a samsung laptop with windows 8 64 bit pre installed, where do i find the cd key incase i have to reinstall as there is no COA sticker on the laptop.
Need help with Samsung laptop in General Support
I have recently purchased a new Samsung series 5 laptop, and my IE10 icon in metro had disappeared, I had then refreshed my computer to get it back, and I did, but lost ALL of my programs. I have reloaded a few, but any programs that came with the laptop are gone. I don't have a control-center that...
got a samsung np700 get two bleeps when opening programs and on boot up. turned of windows default sounds did not help turned off bleep warnings in the registry, but stuck with two bleeps on boot up, i thought startup one bleep was normal but the store says two bleeps are ok. just wanted...
I have just replaced my broken HP DV5 laptop (windows7) with a new Samsung NP350V5C-A08 with window 8 already installed. I am having major problems working out how to change the boot order. On my HP the boot order was: a) Optical disc drive. b) Usb external hard drive. c) Internal hard drive. ...
First of all hello to everyone here, I've been browsing these forums for an answer to my issue but couldn't find anything in the FAQ about my specific problem. I followed the directions in the FAQ as well as those on the Intel site but I am still having issues. I ran the Intel system...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook