Hmm...maybe Windows 8 wasn't the reason my laptop was freezing

freelancer91

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In a few posts over the last few months, I mentioned that my laptop (which runs Windows 8 DP) would regularly freeze every few hours without warning. Because this started happening almost immediately after I made the switch from Windows 7 to Windows 8, I assumed that it was a bug in Windows 8 and that I would eventually see a fix.

Recently, I decided to put Windows 7 back on my machine just to make sure it wasn't a hardware issue. My 3 year black tie warranty was expiring in May and I wanted to get it replaced if necessary while the warranty was still good. After a few days of sporadic use of Windows 7 again, it happened. My laptop froze exactly as it had done in Win8.

Then, after rebooting and continuing what I was doing, it did it again. In a way, this is a good thing. It's good because it shows that the OS may not have been at fault and because I may end up with a free upgraded laptop out of the deal. Best Buy says that if they can't repair the device in a cost effective way, they will offer me a more current computer (with similar specs). I never thought that warranty services ever did that. I assumed that they would always have a replacement laptop of identical make ready. I am glad I opted for the 3 year warranty. Looks like it will be worth it....
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell Studio XPS 1340 / Custom desktop
    CPU
    LT: Intel P8600 Core 2 Duo (2.4GHz) DT: QX9770 Core 2 Extreme
    Motherboard
    DT: DX48BT2 from Intel
    Memory
    LT: 4GB of 1066MHz DDR3 DT: 8GB of OCZ DDR3 Dual Channel 1333Mhz Gold Series RAM
    Graphics Card(s)
    LT: Nvidia 9400M G DT: GTX295
    Monitor(s) Displays
    DT: 2 Acer 23 iinch 1080p displays
    Screen Resolution
    LT: 1280x800 DT: 3840x1080
    Hard Drives
    LT: 320GB Seagate Momentus 7200rpm
    DT: 1TB Samsung HD103UJ 7200rpm
    PSU
    DT: 1000W Rosewill Bronze Series
    Case
    DT: Thermaltake Armor LCS
    Cooling
    DT: Custom assortment of wate rcooling parts
    Keyboard
    DT: Microsoft Sidewinder X4
    Mouse
    DT: Logitech wired USB mouse
    Internet Speed
    about 370KB/s down, 70KB/s up
AH, be careful of the "with similar specs". Leaves room for much vagueness. For example a duo core and dual core are similar except that the latter has ~30 % better performance. Before you let them switch and sign on the dotted line get it in writing.
 

My Computer

System One

  • OS
    WCP
    System Manufacturer/Model
    HP
    CPU
    2@ 4.9 Hz
    Memory
    64 gig
    Graphics Card(s)
    Nvidia 9600
    Sound Card
    integrated
    Monitor(s) Displays
    laptop
    Screen Resolution
    1440x900
    Hard Drives
    300gig internal and a bunch ext
    Cooling
    not much
    Keyboard
    Built-in
    Mouse
    Logitch Anywhere Mx wireless mouse
    Internet Speed
    50 down 1.5 up
I figure that by similar specs, they mean things like same clock speed and same amount of RAM. A Core 2 Duo processor with a clock speed of 2.4GHz won't be as fast as a current gen processor with a 2.4GHz clock. Either way, I just hope that the new laptop doesn't run as hot as the old one. I kinda have my eye on an Asus, but that may be out of bounds for a replacement. I'll probably have to settle with a Dell since my last laptop was a Dell Studio XPS 1340...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell Studio XPS 1340 / Custom desktop
    CPU
    LT: Intel P8600 Core 2 Duo (2.4GHz) DT: QX9770 Core 2 Extreme
    Motherboard
    DT: DX48BT2 from Intel
    Memory
    LT: 4GB of 1066MHz DDR3 DT: 8GB of OCZ DDR3 Dual Channel 1333Mhz Gold Series RAM
    Graphics Card(s)
    LT: Nvidia 9400M G DT: GTX295
    Monitor(s) Displays
    DT: 2 Acer 23 iinch 1080p displays
    Screen Resolution
    LT: 1280x800 DT: 3840x1080
    Hard Drives
    LT: 320GB Seagate Momentus 7200rpm
    DT: 1TB Samsung HD103UJ 7200rpm
    PSU
    DT: 1000W Rosewill Bronze Series
    Case
    DT: Thermaltake Armor LCS
    Cooling
    DT: Custom assortment of wate rcooling parts
    Keyboard
    DT: Microsoft Sidewinder X4
    Mouse
    DT: Logitech wired USB mouse
    Internet Speed
    about 370KB/s down, 70KB/s up
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