Windows 8 and 8.1 Forums


HP Compaq CQ2924EA Desktop 8.1 Upgrade Issue

  1. #1

    HP Compaq CQ2924EA Desktop 8.1 Upgrade Issue


    Ive only had this computer since october. I upgraded to 8.1 about 1 month after it came out. I did notice after this that my computer didn't always boot first time - but no real problems - but on friday it loaded a blank desktop - that saturday refused to load at all - and I had to do a reset. After the upgrade to 8.1 failed - it got stuck on 'protecting your files' - Yet another reset. I was thinking Hardware - but since running on plain win 8 its been fine...

    Any thought ?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Check your Model here:

    HP & Windows 8 & Windows 8.1 - Update | HP® Official Site

    Quote Originally Posted by HP
    Update your system from Windows 8 to Windows 8.1¹

    Please provide your PC Product Number to find out:

    • If HP has tested your computer with Windows 8.1
    • If there are Windows 8.1 update instructions available for your PC
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by theog View Post
    Check your Model here:

    HP & Windows 8 & Windows 8.1 - Update | HP® Official Site

    Quote Originally Posted by HP
    Update your system from Windows 8 to Windows 8.1¹

    Please provide your PC Product Number to find out:

    • If HP has tested your computer with Windows 8.1
    • If there are Windows 8.1 update instructions available for your PC

    Thanks for that..unfortuanatley - it says my computer hasn't been tested with 8.1 - so there is not help or instructions & and it warns my system may become unstable if I upgrade to 8.1 .........err......thats it !

    So what do I do now ?
      My System SpecsSystem Spec

HP Compaq CQ2924EA Desktop 8.1 Upgrade Issue
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