Windows 8 and 8.1 Forums


Samsung Series 3 Laptop Problem.

  1. #1


    Posts : 4
    windows 8

    Samsung Series 3 Laptop Problem.


    Hi Guys, thanks for accepting me on this forum.
    I bought a Samsung Series 3 notebook from a notorious (rip off) high st retailer 6 months ago. Its been unopened in its box until yesterday when I gave it to my wife as a birthday pressie.
    Eagerly opening it, we switched it on but all we got was a lighted back screen and a small rectangular dot. It would not boot up.
    Have I been an idiot by not using this laptop as soon as I bought it. ie, has the system closed down ?
    I havn't contacted the seller yet.. Thought I would check the experts out first.
    As you can tell, My knowledge of computers is very limited.
    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 146
    Windows 8 Pro


    Do you have its receipt?....if so take it back to the shop you bought it from.
    Under the sale of goods act you are protected for at least a year from date of purchase, the laptop is unfit for purpose so they can either exchange it or refund your money.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by dencal View Post
    Do you have its receipt?....if so take it back to the shop you bought it from.
    Under the sale of goods act you are protected for at least a year from date of purchase, the laptop is unfit for purpose so they can either exchange it or refund your money.

    I wish we had something like that here in the states...all we have is the product warranty and then that is subject to their (the companies) warranty guidelines. At the places of purchase, with respect to electronics, most retail chains wont take back the product and make you send directly to the company or they have a 15 return policy (which is crap). Online purchases is a different matter.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    windows 8


    Yes, I have all the necessary paperwork and receipts.
    Problem is that we are in Portugal now and not planning to return to UK for a while.
    So.. do you guys think that I've been sold a pup ? ie, its nothing to do with the fact that I didn't use as soon as I bought it ?... if so I'll phone the retailer.... Just want to get my facts right before I kick off.

    Yes again, guess we're lucky in UK regarding consumer law.. Better than most countries.
      My System SpecsSystem Spec

  5. #5


    So.. do you guys think that I've been sold a pup ? ie, its nothing to do with the fact that I didn't use as soon as I bought it ?
    I wouldn't thinks so since they sit on the shelves or in the stock room for months at a time at the retail stores.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    windows 8


    Thanks for your input guys.
    Will phone retailer.

    Caught any big ones lately Bassfisher ?
      My System SpecsSystem Spec

  7. #7


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Your biggest promlem is being in Portugal, as the Law & Product Warranty, can go out the window.
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    windows 8


    No problem Theog.
    Just phoned the retailer.. They are happy to replace it.. Told them I was in Portugal and that I'd have to DHL it back.
    My sister could then pick up the replacement. All was fine !
    Thanks for your input.
      My System SpecsSystem Spec

  9. #9


    Posts : 146
    Windows 8 Pro


    Quote Originally Posted by pampered View Post
    No problem Theog.
    Just phoned the retailer.. They are happy to replace it.. Told them I was in Portugal and that I'd have to DHL it back.
    My sister could then pick up the replacement. All was fine !
    Thanks for your input.
    Good to see you've got it sorted.
      My System SpecsSystem Spec

Samsung Series 3 Laptop Problem.
Related Threads
I have a Samsung laptop (model : NP370RSE). When I start it doesnt boot ( File: /BCD. Error code 0x000000d). I have made a recovery disk (USB) from Win 8, but the choices I get seem to "remove" my files. I have some pictures on the HD I would like to save. When the recovery says "remove" is...
Random BSOD - New Laptop Samsung Series 8 in BSOD Crashes and Debugging
So I've had this laptop since christmas and I'm a bit worried about a few things.. The Samsung support for drivers is beyond pathetic. There is basically nothing available to the users except this software package called SW Update. A few of the updates simply don't work, which includes an audio...
So I downloaded the ISO and burned it via unetbootin. I go into bios and change the following settings: disable fast boot, and make the OS selection CMS make USB boot first Then when i boot, it just boots back to windows 8. I also noticed that once I reboot back into bios, the USB is not set to...
Hello all! I recently upgraded my Samsung Series 7 Ultra to the Windows 8.1 preview to check out it's new offerings. It's ok I suppose. Some positives and some negatives. Anyway on to my point: So with the update came some unwanted changes. It seems to have disabled most of my func keys on...
Struggling to figure this one out, the touch screen (capacitive) works under windows 7 fine, and also on the windows 8 installation pages but once it boots into windows 8 it doesn't work (although the pen works fine throughout all of it). I have tried installing windows 8 from scratch, fully...
First of all hello to everyone here, I've been browsing these forums for an answer to my issue but couldn't find anything in the FAQ about my specific problem. I followed the directions in the FAQ as well as those on the Intel site but I am still having issues. I ran the Intel system...
I just got a Samsung Series 7 Slate off of Craigslist. I have already booted from a USB flash drive with Windows 8 64 bit. But I realize I don't want to just go ahead and install it without some advice from some others who have already been. First of all, do I do a full install of Windows 8, or...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook