Windows 8.1 No Wireless Connections or Sound Symbols

BackwardsBashan

New Member
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Hey people, I experienced a weird problem with Windows 8.1 on December 31st, and then I found a video on youtube with the same problem.

I couldn't see any wireless connections and my sound didn't work no matter what. So I ended up having to factory reset my computer. Sucks. It happened again later, but I system restored that crud and it was restored. It is weird and I need help in case it ever happens again without any system restore points that I can use. PLease help. Thank you.
Here's a picture link:

http://i.imgur.com/4Y854Z4.png
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV7 Laptop
    CPU
    Intel Core i7-3630Q @2.40 GHz but it clocks up to 3.1GHz (non overclockable)
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GEFORCE 630M 2B DEDICATED VIDEO MEMORY
    Cooling
    HP Coolsense
    Internet Speed
    20MBps
    Browser
    Google Chrome
    Antivirus
    Norton Internet Security
Insure you are running win 8.1 drivers for your Wi-Fi, not sure about you sound but probably the same thing the drivers you are using are getting confused and crashing. Check you manufactures web site for updated drivers
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
Windows 8.1 No Wireless Connections, Sound, other tools

Hello, this is kind of a part 2 of my older post.

Today, I started up my Windows 8.1 laptop and it took a while to load the lock screen. Then it showed this:

http://i.imgur.com/4Y854Z4.png

I took some screenshots of me trying to system restore, ect. but it didn't work directly from the desktop. I eventually restored it from an older restore point.

It has happened to me 3 times already and I am sick and tired of it. Please help. More image links below:

http://i.imgur.com/PaeSI2d.png
http://i.imgur.com/apmJNQS.png
http://i.imgur.com/ZOvL3QZ.jpg
http://i.imgur.com/BfbgxFP.png
http://i.imgur.com/krfqn3W.png
http://i.imgur.com/ALWpqWt.jpg
http://i.imgur.com/SMkHBiU.png
http://i.imgur.com/HxX26vv.png

Please help so it doesn't happen again D:
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV7 Laptop
    CPU
    Intel Core i7-3630Q @2.40 GHz but it clocks up to 3.1GHz (non overclockable)
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GEFORCE 630M 2B DEDICATED VIDEO MEMORY
    Cooling
    HP Coolsense
    Internet Speed
    20MBps
    Browser
    Google Chrome
    Antivirus
    Norton Internet Security
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