Windows 8 and 8.1 Forums


Crash in sleep mode, WinDbg points to wireless adapter?

  1. #1


    Posts : 15
    Windows 8 x64

    Crash in sleep mode, WinDbg points to wireless adapter?


    (PREVIOUSLY POSTED THIS IN THE WRONG FORUM)

    This issue has been ongoing for months, ever since I purchased the computer in November. Microsoft basically abandoned my issue and I personally have not been able to solve it myself.

    I am using an ASUS K55N laptop, equipped with an AMD A8-4500M APU, 4GB single-channel RAM, and of course, Windows 8 standard x64.

    Occasionally, anywhere from an hour to three days after a boot-up, the computer will hang while in sleep mode (screen will be off but indicator lights will remain on for about 5 minutes in sleep mode) and shut off. Upon restarting, I'll be greeted by a "Your PC ran into a problem and had to restart" Windows prompt. Of course, a minidump will also be produced. However, there is no BSOD anywhere to be found.

    Upon looking into these dump files with WinDbg, all of them point toward my Atheros AR9485 wireless card's driver; either athw8x.sys or athrx.sys depending on the driver I was using at the time. I have tried several Atheros drivers, to no avail. I have tried using new drivers, old drivers, Windows 7 drivers, you name it. At this moment, I am using a Windows 7 driver. Yet, it has not solved the issue.

    Verifier is disabled, although I believe my issue can be attributed to debugging. I have literally tried everything and it persists. Please help me with my issue.

    Attached are my SF diagnostics tool logs.

    Attached Files
    Crash in sleep mode, WinDbg points to wireless adapter? Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Update athrx from ATHEROS drivers for Microsoft Windows (Atheros?????)

    Update this if at all possible from manufacturer: Driver Reference Table - ASMMAP64.sys

    Your problem likely lies with these drivers/dlls:

    NiViPciK NiViPciK.sys Wed Jun 06 16:59:10 2012
    nimdbgkl nimdbgkl.sys Fri Jul 01 15:40:08 2011 (4E0E2298)
    nimxdfkl nimxdfkl.sys Fri Jul 01 16:28:59 2011 (4E0E2E0B)
    nimxdfk nimxdfk.dll Fri Jul 01 16:28:50 2011 (4E0E2E02)
    nipxirmkl nipxirmkl.sys Wed Mar 14 17:08:46 2012 (4F6108DE)
    niorbk niorbk.dll Fri Jul 01 15:20:54 2011 (4E0E1E16)
    NiViPciKl NiViPciKl.sys Wed Jun 06 16:59:15 2012 (4FCFC4A3)
    nidimk nidimk.dll Fri Jan 27 11:29:29 2012 (4F22D0E9)
    nimdbgk nimdbgk.dll Fri Jul 01 15:40:00 2011 (4E0E2290)
    nistreamkl nistreamkl.sys Wed Jun 06 12:00:48 2012 (4FCF7EB0)
    nistreamk nistreamk.sys Wed Jun 06 11:53:02 2012 (4FCF7CDE)
    NiViPxiKl NiViPxiKl.sys Wed Jun 06 17:00:16 2012 (4FCFC4E0)
    NiViPxiK NiViPxiK.sys Wed Jun 06 17:00:14 2012 (4FCFC4DE)
    nipxibrc nipxibrc.sys Mon Apr 16 17:06:11 2012 (4F8C89C3)
    nipxibaf nipxibaf.sys Thu Feb 16 14:33:50 2012 (4F3D5A1E)

    Uninstalling the owner software is very much the recommendation. Update instead if you need it. If there is no update, uninstall temp. to test and then make your decisions from there.

    I've seen the issue before and it is extremely rare, from National Instruments.
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8 x64


    Thank you for your reply. However, I have tried many times before to update the drivers and it did not solve my issue. Asus does not have an update for ASMMAP64.sys either. Also, the problem preceded my installation of the National Instruments software.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    You're welcome.

    I did not see any 3rd party firewall drivers, or exotic network drivers, or virtualization software, but if I missed any, then the problem very much could be with one of those. Uninstall to test.

    I still say NI is your issue, regardless of when you remember issues starting. I still recommend removing it to test in case my previous paragraph is not the answer.

    Best of luck.

    Another good thing to do is to use CPU-Z to compare the Memory and SPD tabs. Make sure memory is set well as SPD tab says it should be. Also, make sure no mismatched memory sticks (you probably don't have that though.)

    If you're still stuck with no resolution after all of that, uninstall ScpVBus.sys for the PS3 controller. That's also a known problem.
      My System SpecsSystem Spec

  5. #5


    Posts : 15
    Windows 8 x64


    I am removing the NI software. I will see if it has resolved the issue. Thank you.
    Also thank you for those additions. I have deleted the PS3 controller driver. I am using single-channel RAM so I believe my memory is good.
    Last edited by Pastel Pony; 06 Jan 2014 at 20:16.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    You're welcome. See my last post. I just edited it with something new.
      My System SpecsSystem Spec

  7. #7


    Posts : 15
    Windows 8 x64


    Thank you. I will post back with what happens.
      My System SpecsSystem Spec

  8. #8


    Posts : 15
    Windows 8 x64


    It may take a day or so for the crash to appear. No problems yet.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Keeping fingers crossed for ya. If issues still show, we will get to the bottom of it one way or another, I assure you.

    But hopefully we have fixed it already. I think so.

    If it all remains good, I would do this:

    1) Reinstall PS3 controller driver. Wait 2 days. Maybe crash, maybe not. If no issues, then -

    2) Reinstall NI software. Probably will crash again but then at least you'll know.
      My System SpecsSystem Spec

  10. #10


    Posts : 15
    Windows 8 x64


    Well, it crashed again. It lasted about 2 days. Oh well. Did not reinstall either driver.

    I think I may just reinstall Windows. The issue, however, is that I do not have a disk to reset/reinstall Windows with
      My System SpecsSystem Spec

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Crash in sleep mode, WinDbg points to wireless adapter?
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