Locked out of a Windows 8.1 computer and at a dead-end.

Alexander Moore

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Member
Messages
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Okay, so this the worst I've ever been locked out of a computer. There's an account on the computer that's been linked to a Microsoft account, however the MS account password is lost and since all the forgot password options have been filled in with gibberish there's really no way to recover it.

Normally I'd say just reinstall the OS, but apparently we need access to this account.

There's no other user accounts whatsoever. Just one administrator account.

So, facts:

- It's linked to Microsoft.
- Microsoft account in inaccessible.
- Microsoft account cannot be recovered.
- There's no backups or anything.
- Computer account needs to be accessed unharmed.

Ultimately, I guess we need to actually hack into this account by force and I honestly don't know how to do something going that far because I've never been forced to go that far before. I'm going to guess it's going to involve booting from a pendrive or something.

Any suggestions? Really, how do people manage to screw themselves this hard...

- Alex
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Origin - EoN 17S (2011)
    CPU
    Intel i7 Extreme 2920XM ~ 4.8Ghz
    Motherboard
    CLEVO P170HMx
    Memory
    16GB Kingston Hyper-X @ 1600Mhz
    Graphics Card(s)
    NVIDIA GeForce 580m GTX
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG FHD LED Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 3 MAX IOPS (OS)

    Seagate 750GB HDD (Storage)
    Case
    CLEVO P170HM
    Cooling
    2x Fans
    Keyboard
    Laptop Keyboard
    Mouse
    Dell Laser Mouse
    Internet Speed
    100Mbps / 4Mbps
    Browser
    Chrome / Firefox / IE 11
    Antivirus
    Windows Defender
Welcome to Windows Eight Forums, Alexander.

I doubt you’ll get help here hacking into a PC account. It is against forum rules. Do yourself a favor to save time. Since it is a MS account, call Microsoft and go through the security procedures. Hopefully it is a “Secure device” via the account.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
It's not as if I'm trying to get into an account I'm not supposed to be getting into. I'm trying to help someone that's gone and screwed up.

By what I can get from this guy it's probably not. He can't even provide the OS disc and apparently this computer shipped with Vista, so I'm a bit skeptical but that's not my job.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Origin - EoN 17S (2011)
    CPU
    Intel i7 Extreme 2920XM ~ 4.8Ghz
    Motherboard
    CLEVO P170HMx
    Memory
    16GB Kingston Hyper-X @ 1600Mhz
    Graphics Card(s)
    NVIDIA GeForce 580m GTX
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG FHD LED Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 3 MAX IOPS (OS)

    Seagate 750GB HDD (Storage)
    Case
    CLEVO P170HM
    Cooling
    2x Fans
    Keyboard
    Laptop Keyboard
    Mouse
    Dell Laser Mouse
    Internet Speed
    100Mbps / 4Mbps
    Browser
    Chrome / Firefox / IE 11
    Antivirus
    Windows Defender
Forum rules do not permit offering help with hacking passwords. You may have legitimate access to the computer but the same hacking methods could (and would be) used by others for illegal purposes.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
If the account is linked to MS and the password is lost, you're out of luck, simple as that. Be aware of what that guy asked you to do might be illegal or you might be working on stolen property.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-3570 @ 3.4GHZ
    Motherboard
    Lenovo Mahobay
    Memory
    16.0GB Dual-Channel DDR3
    Graphics Card(s)
    AMD Radeon HD 7850 2GB
    Monitor(s) Displays
    LG L192WS
    Screen Resolution
    1440x900@60Hz
    Hard Drives
    Samsung 840 Pro
    Seagate ST31000524AS
    PSU
    Corsair HX620
    Case
    Thermaltake V4
    Cooling
    CoolerMaster Hyper212+
    Keyboard
    Dell SK-8115
    Mouse
    Razer Copperhead
    Internet Speed
    100Mbit up/dn
    Browser
    Chrome
    Antivirus
    MSE (Built-In Windows 8)

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Nevermind, I just told him that he's screwed. I'm sure there's a way to work around it or something, but I don't feel like getting into all of that, especially when I'm not going to get any support in doing it.

No I'm not running a computer repair place. I'm just some 20 year-old trying to help his friend out. I'm the guy people keep bringing their computers to, but I think I'm gonna have to dismiss this one.

Haha, we live in China together. Dunno what policies there are over here, but considering ya know, it's China, the laws aren't well enforced at all. So yeah, this OS is probably a pirate, like 95% of all software is over here. A lot of computers actually ship-out with pirates on them - even company computers. It's crazy. I personally don't have reservations about it and am "guilty" of terabytes of the stuff myself, but I didn't mention it to begin with since I figured my thread would probably be locked and trashed for it. Which will likely be it's fate now I figure.


Welp, thanks anyway I guess. He'll just have to live with the cold truth of "If you were saving important stuff on it, you should have been a heck of a lot more careful".
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Origin - EoN 17S (2011)
    CPU
    Intel i7 Extreme 2920XM ~ 4.8Ghz
    Motherboard
    CLEVO P170HMx
    Memory
    16GB Kingston Hyper-X @ 1600Mhz
    Graphics Card(s)
    NVIDIA GeForce 580m GTX
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG FHD LED Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 3 MAX IOPS (OS)

    Seagate 750GB HDD (Storage)
    Case
    CLEVO P170HM
    Cooling
    2x Fans
    Keyboard
    Laptop Keyboard
    Mouse
    Dell Laser Mouse
    Internet Speed
    100Mbps / 4Mbps
    Browser
    Chrome / Firefox / IE 11
    Antivirus
    Windows Defender
Use Windows XP/Vista/7 offline password reset tool, just google that. I apologize for this brick wall, we by no means are not barred from helping people get into their systems. If you have Legitimate Access to the computer get it in WRITING then download the password reset tool.

This is the first I have ever heard that we cannot help people GET into their computers. I do not think anybody who has stolen a computer will come in here and ask how to break into it, I think they would just wipe the drive.

This issue has come up before in this forum, and I always point them to the "Offline Password Reset", just google those three words, it is a legitimate website and a legitimate tool.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
PCUnlocker could be of help and it can replace the password hash of your Microsoft account that is cached on the local machine. It claims it can unlock Microsoft account password. It's worth a try.

If you're still out of luck, try to remove the hard drive from your computer and attach it to another working PC, backup your data and then reinstall the system.
 

My Computer

System One

  • OS
    windows xp
SOLVED!
(This is not hacking, but only choosing to use a Local account instead the default Microsoft Account which is locking a user out)

The problem:
After the update from Windows 8 to Windows 8.1 you were locked out by Microsoft because that version chooses to log in with the Microsoft Account. You can't continue because the password is asking is the Microsoft Account and there is no other option to skip it. So you are stuck!

Not really. Well the solution I found is simple and you will have all your files and everything as before with the new version (8.1).

STEPS:
  1. So you are lock out at the place where it is asking to put your Microsoft Account, but you don't know it.
  2. On the top of the screen choose to go back. Go back untill you reach the Terms and there choose DON'T ACCEPT THE TERMS. This will ask if you want to cancel the 8.1 update. You need to say YES (you want to cancel the update)
  3. It will take a while but eventually you will have you Windows 8 as before.
  4. Now the trick - you need to remove your Microsoft Account and keep a Local Account:
[FONT=WOL_Reg]
  • Swipe in from the right edge of the screen, tap [FONT=WOL_Bold]Settings[/FONT], and then tap [FONT=WOL_Bold]Change PC settings[/FONT].
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click [FONT=WOL_Bold]Settings[/FONT], and then click [FONT=WOL_Bold]Change PC settings[/FONT].)
  • Tap or click [FONT=WOL_Bold]Accounts[/FONT], and then tap or click [FONT=WOL_Bold]Your account[/FONT].
  • Tap or click [FONT=WOL_Bold]Disconnect[/FONT], and then follow the instructions.

[/FONT]


  1. If you have there a Microsoft Account remove it. You only want a Local Account.
  2. Now you can install the Windows 8.1 update again, but this time it will not be linked to your Microsoft Account. :DWindows 8.1 update should be a dedicated Title in the Titles window.
  3. When asked for a Microsoft Account, run from it :) Choose Local Account or Skip.
  4. This will install Windows 8.1 without the need of a Microsoft Account, and the passwaord will ask will be your previous local Microsft Account.

Hope this helps.
 

My Computer

System One

  • OS
    Win8
SOLVED!
(This is NOT a hacking. This approach is a solution based on the option to use a Local Account instead a Microsoft Account which is locking a user out.)


The problem:
After the update from Windows 8 to Windows 8.1 you were locked out by Microsoft because that version chooses to log in with the Microsoft Account. You can't continue because the password is asking is the Microsoft Account (and you don't know it) and there is no other option to skip it. So you are stuck!


Not really. Well the solution I found is simple and you will have all your files and everything as before with the new version (8.1).


STEPS:

  1. So you are lock out at the place where it is asking to put your Microsoft Account, but you don't know it.
  2. On the top of the screen choose to go back. Go back until you reach the Terms and there choose DON'T ACCEPT THE TERMS. This will ask if you want to cancel the 8.1 update. You need to say YES (you want to cancel the update)
  3. It will take a while but eventually you will have you Windows 8 as before.
  4. Now the trick - you need to remove your Microsoft Account and keep a Local Account:


To switch from a Microsoft account to a local account


Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
Tap or click Accounts, and then tap or click Your account.
Tap or click Disconnect, and then follow the instructions.



  1. If you have there a Microsoft Account remove it. You only want a Local Account.
  2. Now you can install the Windows 8.1 update again, but this time it will not be linked to your Microsoft Account. Windows 8.1 update should be a dedicated Title in the Titles window.
  3. When asked for a Microsoft Account, run from it Choose Local Account or Skip.

This will install Windows 8.1 without the need of a Microsoft Account, and the password will ask will be your previous local Microsoft Account.




Hope this helps.
 

My Computer

System One

  • OS
    Win8
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