Windows 8 and 8.1 Forums


System Reset/Refresh in Windows 8.1...

  1. #1


    Florida
    Posts : 26
    Windows 8 Pro With Media Center x64

    System Reset/Refresh in Windows 8.1...


    I need to perform a System Refresh against once of my computers. However, when I try to launch the System Refresh option, it claims Windows is missing some files to do so and to insert a Windows installation media or recovery media to claim those files.

    Here's the trip-up: I created recovery media on another Windows 8.1 computer and that STILL didn't work (said something about the media not being valid, despite being generated in the same OS).

    Um...how do I get this to work?

    I did do my homework on this issue and apparently having done the Windows 8.1 upgrade through the Windows Store strips out its ability to do a Refresh/Reset unless an ISO is present (of which you don't have one of course because of how you did the upgrade; chicken and egg problem right there). Two of my computers were done as Windows Store upgrades but my Ultrabook was not (for that I did a complicated jig that allowed me to keep all my installed Windows 8.1 Preview software while still moving to the Windows 8.1 final build). However it doesn't seem to matter as even the Ultrabook, despite its unique upgrade path, still fails to start a Refresh (should I want to do one there) so the problem is all over my Windows 8.1 machines.

    Anyway, any bit of insight into this problem would be appreciated. Thank you for your interest.

      My System SpecsSystem Spec

  2. #2


    See here: How to Create a Recovery USB Flash Drive in Windows 8 and 8.1

    Option Three shows you how to create an ISO using the ESD-ISO tools after you did a store upgrade.
      My System SpecsSystem Spec

  3. #3


    Florida
    Posts : 26
    Windows 8 Pro With Media Center x64


    This didn't really work for me but I'm going to mark this as solved anyway. I think I just need to try a completely different approach here (I'm having activation problems now) so it no longer pertains to this issue.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Did you download the ISO when you upgraded to Windows 8?

    Windows 8 and Windows 8.1 ISO - Download or Create
      My System SpecsSystem Spec

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