Windows 8 and 8.1 Forums


Crashes - hardware or software ?

  1. #1

    Crashes - hardware or software ?


    System I7 3770 not oc'd
    16 gig ram
    Gigabyte Motherboard
    GTX 660
    Power Supply is a Corsair 700 Watt only about a year and a half old.

    I am having trouble figuring out what may be causing Windows 8.1 to crash. It seems that it is fixed and then it isn't.

    Here is what occurred:

    1. Never had any issues with Windows 8. Updated to 8.1 around October 21st.
    2. I didn't have any crashing with BF4 beta ( it was running on just standard Windows. 8)
    3. Upgraded to 8.1 because it promised more performance.
    4. Started to have hard crashes-system would just simply power off and restart mostly when a level was loading not during actual gameplay of Bf4.
    5. Normally I would say that is a power supply issue. I purchased a new one over a week ago. I didn't install it yet because I wasn't sure if that was the issue

    Here is the weird thing. When I did a system restore after that started happening I wasn't having any crashes at all. I would really be taxing the system on purpose I.e running two virus scans while playing bf4. I literally joined over 130 servers and could not recreate the crash. I also did the system torture test with no issues. I did the system ram test and it was fine. I am not sure if the crashes were related to Malware which I found on my system

    Tonight it crashed twice. I tried to do a system restore and all of my system restore points were gone. But that will be fixed tomorrow. The big question is what could be causing the crashes? It seemed hardware related at first, but it seemingly was fixed by software.

      My System SpecsSystem Spec

  2. #2


    Posts : 60
    Windows 7 Ultimate 64bit


    It could be your power supply because BF4 may force your CPU to use more power (also might do this to your GPU & RAM), with 700w you should be fine though but there is still that small chance it could be that. Does the new one have more power than the other one?
      My System SpecsSystem Spec

  3. #3


    Posts : 328
    Windows 8.1 (x64)


    Quote Originally Posted by Pittguy578 View Post
    Here is the weird thing. When I did a system restore after that started happening I wasn't having any crashes at all. I would really be taxing the system on purpose I.e running two virus scans while playing bf4. I literally joined over 130 servers and could not recreate the crash. I also did the system torture test with no issues. I did the system ram test and it was fine. I am not sure if the crashes were related to Malware which I found on my system
    That's a good indication that the problem is indeed not from your hardware. What have you installed and or done on your system since this restore point ? There lies your problem I think.
    A good tool for you might be the reliability monitor in the action center, it should list all your crashes and when they started to happen along with system changes.

    Note : about the 2 virus scans, it's not recommended to run 2 different AV (in real time protection) at the same time, this can cause system instability. If this was only to stress your pc then disregard what I said.
      My System SpecsSystem Spec

Crashes - hardware or software ?
Related Threads
Hi all, My Win8.1 box keeps crashing in device manager upon any "refresh." For example, scanning for hardware changes, installing/uninstalling something, or updating anything. I've gone through and updated any drivers that I saw were old, but no joy. Any assistance would be appreciated!...
hardware problem in Drivers & Hardware
hello, I've got a problem with my computer this are the specs: motherboard: MSI B85-G41 Gaming
This the error message I get Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: 1. Insert your windows installation disc and restart your computer. 2. Choose your language settings, and the click "next". 3.Click "repair your computer". ...
Hi folks, I got a Samsung NP range laptop with Windows 8 on it. After playing around with it for a while, I have gotten pretty used to it. However, I cant for the life of me seem to find webcam software that is not an App. Does it exist as an independent software outside of Apps, Movie Maker...
Solved Hardware or Software First? in Installation & Setup
I am going to do a Win 8 Pro 64 bit upgrade to my existing Win 7 Pro 64 bit system. I am also going to do a system hardware upgrade with new mobo, cpu, psu, and ram. Question - which should I do first?
Beginning from Windows 8 Microsoft has begun moving towards cloud based software and making its own hardware. In an interview to the Seattle Times Microsoft's CEO Steve Ballmer indicated that Microsoft would move away from traditional software towards cloud based software delivery model as well as...
Hey! I don't know very much about windows 8's cloud integration, but I have a few ideas that I thought would be cool if they are possible to implement. Does anyone know if these are in development or already exist? Software sharing: A person's windows account should be saved to the cloud: ...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook