Windows 8.1 problem with shut down and sleep

tech amit

New Member
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2
Hello,

My windows 8.1 sometimes doesn't shut-down or go to sleep, but only blank screen and all the fans running and only way out is reset the system.It happens 3 out of 10 times.

Please help me in troubleshooting.

I have also attached SF diagnostic tool report for reference.
 

Attachments

  • DriverList.txt
    22.5 KB · Views: 171
  • dxdiag.txt
    54.1 KB · Views: 100
  • EventApp.txt
    194.3 KB · Views: 773
  • EventSys.txt
    212.3 KB · Views: 529
  • Hosts.txt
    824 bytes · Views: 83
  • SystemInfo.txt
    3.1 KB · Views: 129
Last edited:

My Computer

System One

  • OS
    Windows 8 pro
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