Windows 8.1 Update Problems Galore: Multiple Issues

Dartulius

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Hey everyone,

So I have a Samsung ATIV Book 4, specs below if needed. I just recently updated to Windows 8.1 and so far, I am really disappointed with it due to several issues that my laptop has started to experience.

-Screen brightness: Now, sometimes my screen will go to dimmest setting and I have no control over bringing brightness back up. The slider nor power options do anything to help, and only a restart seems to alleviate the matter.
EDIT: Possibly now fixed, but still not 100% sure. I ran a lot of software updates and I am currently in control of brightness, but time will tell if it happens again. :thumb:

-Trackpad issue: My trackpad will no longer do gestures. I can't do two finger scrolling or anything anymore, despite going through the settings and seeing that the gestures are in fact activated. My first guess is to try a driver update, and will post with results, however, it should be completely up to date.
EDIT: Definitely fixed the issue, turns out the update from 8 to 8.1 left the drivers no longer compatible and Samsung had an, albeit hidden, update to fix the problem and gestures are now working just fine. :thumb:

-"Other User"- This is my biggest issue and is really driving me through the roof. Whenever I turn the laptop on, it tries to log into "Other User" instead of my default admin account. This "Other User" is no where to be found in account management though, and when the laptop defaults to it, I get a warning for incorrect password and then have to switch back to my regular admin account. I want to delete this account and remove password log in altogether. I have done so with the computer waking from sleep, but thanks to "Other User" I can't do anything about it when turning the computer on.

I know that's a lot, and I will post any results to be had. Thanks for any and all help! :D

Samsung ATIV Book 4
Intel i5-3230M
6.00GB RAM
750GB HDD
Intel HD 4000 Graphics
Windows 8.1 64-bit
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
"Other User" is a TEMPORARY PROFILE that loads when the system cannot load your normal account profile. The issue dates back to Vista:

http://www.eightforums.com/user-accounts-family-safety/27377-system-loads-temporary-profile.html

Tutorial:

User Profile Error - Logged on with a Temporary Profile

The way you can tell if you have a Temp Profile loaded, is that the USER folder for the account you are logged into is TEMP. Also, the system tells you a "Temporary Profile has been Loaded" - If it says "Other User" then it's the same thing.

Basically, you have to create a NEW LOCAL USER. You log in to Safe Mode as ADMINISTRATOR, so you have to turn your Admin account ON. Once you log in to Admin Safe Mode, you create the new account, then Move - Not copy, MOVE- ALL of the files and folders from your regular account into the new account, except for all of the NTUSER.DAT files that are in the root of your old USER folder.

If you are using a MS account, you can then change it back to MS account and the new user will be renamed to what the old user was, delete the old user account folder first. You WILL have to reset any Explorer and UAC settings you had saved.

Oh yes - All of the other issues you are having stem from THIS issue- So fix the Temp Profile issue, you fix everything else.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Actually I used another method that is seeming to work. You see, it was able to load my account unlike you suggested. So, I pressed "Windows + R" and entered "netplwiz" to bring up "User Accounts". Well, only my profile displayed, obviously. Now, I had already unchecked the "Users must enter a user name and password to use this computer" check box. So, I rechecked it and applied. Then unchecked it again. When I hit apply, the box came up to enter my password to confirm. This is where the issue is at! As you know, it automatically puts the username in for you, prompting you to only enter a password. Instead of putting the username in the check box (in this case my email because it is tied to a MS account) it had my actual name displayed as the username. THIS is the problem. You have to change the username in that spot to the username displayed in "User Accounts" being careful to type that in exactly. Then, upon entering your password, it will log into that account automatically and the "Other User" account is gone.

I knew that the method you suggested above was something circulating, but at least in my case, it is way more difficult than what really needs to be done. After two restarts now, I have not seen the problem come back. Thanks for your response though!
 

My Computer

System One

  • OS
    Windows 8.1
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