- Messages
- 54
Hi,
I hope someone can help. Brand new hp laptop came with windows 7 installed but also windows 8 disc.
I upgraded to windows 8 and then to 8.1 . No problems.
I then tried to install Office Home & Business 2013, The following then happens----
1. I ENTER PRODUCT CODE NO PROBLEM
2. I SELECT COUNTRY UNITED KINGDOM NO PROBLEM
3. OPTION TO VERIFY LANGUAGE IS GREYED OUT SO I PROCEED TO 4 BELOW
4. THE CONTINUE BUTTON IS GREEN, I GO TO CLICK ON THIS AND AS SOON AS THE MOUSE HOVERS OVER IT
THE BUTTON CHANGES TO GREY BEFORE I CLICK ON IT.WHEN I DO CLICK ON THE CONTINUE BUTTON IT STILL
STAYS GREY AND NOTHING HAPPENS. MOVE MOUSE AWAY BUTTON GOES BACK TO GREY.
Am i doing something daft ? i've tried six times but always the same result.
All ideas and suggestions welcome.
Thanks Dom.
I hope someone can help. Brand new hp laptop came with windows 7 installed but also windows 8 disc.
I upgraded to windows 8 and then to 8.1 . No problems.
I then tried to install Office Home & Business 2013, The following then happens----
1. I ENTER PRODUCT CODE NO PROBLEM
2. I SELECT COUNTRY UNITED KINGDOM NO PROBLEM
3. OPTION TO VERIFY LANGUAGE IS GREYED OUT SO I PROCEED TO 4 BELOW
4. THE CONTINUE BUTTON IS GREEN, I GO TO CLICK ON THIS AND AS SOON AS THE MOUSE HOVERS OVER IT
THE BUTTON CHANGES TO GREY BEFORE I CLICK ON IT.WHEN I DO CLICK ON THE CONTINUE BUTTON IT STILL
STAYS GREY AND NOTHING HAPPENS. MOVE MOUSE AWAY BUTTON GOES BACK TO GREY.
Am i doing something daft ? i've tried six times but always the same result.
All ideas and suggestions welcome.
Thanks Dom.
My Computer
System One
-
- OS
- windows 8 pro