I recently upgraded my Samsung Rv511 laptop (which came with windows 7) to windows 8, and then windows 8.1.
My laptop was purchased in 2011- not sure if this is relevant info but anyway--
My computer has experienced nothing but problems since upgrading. I actually love the the tiles and the overall look of the new version but my computer is SO slow now. The internet goes in and out. Fast for about 30 seconds after i reconnect it, and then it's horribly slow until cuts out again. Each simple page I load takes approx 90 seconds or more to fully show up.
My wireless printer won't connect. A bunch of my files randomly go missing... I am a student and need this fixed now as it has made simple homework a nightmare to do and it's all stuff I have to do online. (I am 45 mins away from my college or I'd just use the library)
What is going on and how do I fix this? I updated my network drivers as best I could figure out and it didn't really change anything.
I would appreciate any suggestions for how to get my computer in normal working order again... I can't afford a new one
Thank you!
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
If you still have the recovery partition on the hard drive you could restore to Windows 7 then stay there or upgrade to Windows 8 again but don't upgrade to 8.1.
Yes it sounds like your hardware will need update drivers to run 8.1, you could check with Samsung support download or however Samsung supports their Note Books? I know for my NB I had to install WiFi and Bluetooth drivers for 8.1 Asus had them posted for us as 8.1 went public. Unless you can find and download/Install these drivers and that fix your NB. You will need to Clean Install an OS that works for you.
You can download a win 7 ISO from MS or Digital River actually, and Clean install win 7 which ever version you have a key for.
Also you upgraded to win 8, you should be able to clean install win 8 from the same media that you upgraded with?
