Windows 8 and 8.1 Forums


Upgrading to Windows 8.1

  1. #1


    Posts : 9
    Windows 7

    Upgrading to Windows 8.1


    Hello everyone,

    I apologize if these have been answered elsewhere. I purchased a Windows 8 CD last year, around the time of its launch, for about $15. I installed it but there were a number of problems that I ran into; I got locked out of my laptop, couldn't log-in despite entering the correct password and I couldn't reset my password either. This eventually caused me to reset my entire laptop and I re-installed Windows 7. Was there something wrong with my CD? A few of my friends said that the CD wasn't legit and only a preview version of Windows 8 was available; they added by saying that it probably contained a lot of bugs since I was able to purchase it for so cheap. However, the CD came with a product key and it didn't have the word 'preview' anywhere on it.

    I am considering upgrading once again because Windows 8.1 is now available for download and I hope that I don't run into the same problem again. I downloaded the Upgrade Assistant from Microsoft's website and I got the following report:

    For you to review
    Install an app to play DVDs
    You may need to install an app to play DVDs in Windows 8.1.
    More info

    Secure Boot isn't compatible with your PC
    Your PC's firmware doesn't support Secure Boot so you won't be able to use it in Windows 8.1.
    More info

    Microsoft Security Essentials
    Microsoft Corporation
    Not compatible
    I'm not really sure what these mean, though. MSE is the only antivirus that I use, so if it isn't compatible, does that mean I will have to look for another antivirus? I'm not sure about the other two.

    Thanks,

    - msal
    Last edited by msal; 21 Nov 2013 at 20:08.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello msal, and welcome to Eight Forums.

    You have nothing to worry about.

    The DVD playback report just means that Windows 8/8.1 does not include DVD playback support, and that you will need to install a 3rd party program that does if you wanted to.

    The secure boot report just means that your motherboard's BIOS/UEFI doesn't support secure boot, so it will not be used. It's nothing that is required to install and run Windows 8/8.1, but is just to let you know.
    The Microsoft Security Essentials report means that you will need to uninstall Microsoft Security Essentials before doing the upgrade since Windows 8/8.1 includes Windows Defender which is now the renamed Microsoft Security Essentials in Windows 8/8.1.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 7


    Hello Brink,

    Thank you for your response. I appreciate you taking the time to do this. As for the DVD playback, I currently use VLC. I'm assuming that it will work just fine after the upgrade?

    As for Secure Boot and MSE, I understand now.

    Do you know anything about Windows 8 locking people out? Someone suggested that I switch to a Local Account instead of using a Microsoft Account to avoid being locked out. After a bit of Googling, I concluded that a Local Account is probably the safer option, but I don't think I will be able to use the Windows Store(?).

    -msal
      My System SpecsSystem Spec

  4. #4


    Posts : 22,576
    64-bit Windows 10


    Yeah, VLC should work just fine.

    I haven't had any issues with using either a Microsoft account or local account in Windows 8/8.1. If anything, it's easier to recover using a Microsoft account if you should get locked out since you could sign in online to reset it's password if needed.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 7


    Ah, okay.

    The last time I tried using a Microsoft Account, the computer wasn't accepting the password, which I typed correctly, nor was it accepting the new password after I reset.

    I'll try it again tonight and see how it goes.

    Thanks once again,

    -msal
      My System SpecsSystem Spec

  6. #6


    Posts : 22,576
    64-bit Windows 10


    Sometimes it may take a bit to sync the new password. I like to switch it to a local account, then back to a Microsoft account to toggle it to use the new password without waiting.

    Microsoft Account Password - Change or Reset in Windows 8
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 7


    Got it. One final question: I know that the Windows 8.1 update is through the Windows Store. Is it a free upgrade? Do I need to enter a product key, and if so, will my product key for Windows 8 (not 8.1) work?
      My System SpecsSystem Spec

  8. #8


    Posts : 22,576
    64-bit Windows 10


    That's correct. The update to Windows 8.1 is free from within Windows 8 through the Store.

    How to Upgrade to Windows 8.1 from Windows 8 or Windows 8.1 Preview
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 7


    Well, I started installing, but after it checked my PC, I got the following message:

    Atheros Bluetooth Suite (64)
    Uninstall this app now because it isn't compatible with Windows 8.
    Uninstall

    Intel(R) USB 3.0 eXtensible Host Controller Driver
    Uninstall this app now because it isn't compatible with Windows 8.
    I'm assuming that if I uninstall the bluetooth driver, then I will no longer have bluetooth; the same goes for the usb 3.0 driver. If that's the case, I think I'll pass on upgrading.
      My System SpecsSystem Spec

  10. #10


    Posts : 22,576
    64-bit Windows 10


    Yes, but you could just install a driver for them that's compatible with Windows 8 from the device's manufacturer driver support download page afterwards.
      My System SpecsSystem Spec

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