Windows 8 and 8.1 Forums


I simply don't get all these problems

  1. #1


    Posts : 30
    windows 8 pro

    I simply don't get all these problems


    Brink; started up computer today with a raid array error. Defrag showed 14% fragmented but unable to repair. SFC says found corrupt files but unable to repair some of them. I can't open CBS.log it says access denied.

    I ran Alienware Autoposy and it says my two hard drives are fine. Can you or someone tell me do I have bad hard drives or is this another corruption problem with Windows 8.1. I had this with Nvidia Geforce Experience and a corrupt user account. I reinstalled Windows 8.1 two weeks ago and it is painful. If it is 8.1 doing this I am not reinstalling it again. I will go with Windows 7. I simply don't get all these problems with 8.1 and I'm tired of it.
    Last edited by Brink; 21 Nov 2013 at 13:25. Reason: Moved to new thread

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello specialkone,

    Are you having any issues now?

    As far as SFC goes, you can use the steps in OPTION THREE to create a sfcdetails.txt file to see the results of your SFC scan. Please go ahead and upload that here, and I'll be happy to take a look at it.

    SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 30
    windows 8 pro

    CBS File


    Ok thanks Brink. Had to zip the file as it is over 2 MB.
    I simply don't get all these problems Attached Files
      My System SpecsSystem Spec

  4. #4


    Posts : 22,577
    64-bit Windows 10


    Option Three above wasn't for that It was to get a smaller sfcdetails.txt file instead that only contains the SFC details instead of the full CBS.log.

    Anyways, looking it show that it was the Amd64\CNBJ2530.DPB file for your Microsoft-Windows-Printer-Drivers-Package that couldn't be repaired.

    If you use another printer driver, then I wouldn't worry about it. If this is the one you use, then reinstalling the printer's driver should sort it for you.


    Code:
    2013-11-21 13:19:46, Info                  CSI    0000081b [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    
    2013-11-21 13:19:46, Info                  CSI    0000081d [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    
    2013-11-21 13:19:46, Info                  CSI    0000081e [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
      My System SpecsSystem Spec

  5. #5


    Posts : 30
    windows 8 pro


    Brink; I uninstalled and reinstalled my HP software/drivers and I'm still getting the errors and can't defrag. Is it maybe the Microsoft document writer causing the problem or send to one note???
      My System SpecsSystem Spec

  6. #6


    Posts : 22,577
    64-bit Windows 10


    The SFC results you got are nothing to worry about. If you wanted to try and fix the system files, then you could continue to do what's in the blue Note box at the end of step 3 in OPTION TWO below. Most likely will need to use the DISM command option.
    You might see if you could use OPTION TWO in the tutorial below to defrag the drive at boot (step 3) instead in case it may be an in use type error.
      My System SpecsSystem Spec

  7. #7


    Posts : 30
    windows 8 pro


    I ran this:

    Dism /Online /Cleanup-Image /RestoreHealth

    Got excited when it said completed successfully and corruption fixed (the store?) but still have all the raid errors and can't defrag. I'll see if I can fix it with that defrag at boot option.

    Really appreciate your help, Brink. If that doesn't work guess I'll never be able to run a defrag again without a "PC Refresh" and that will be a Windows 7 refresh. I never had any kind of problems like this with Windows 7 or 8, just the dreaded 8.1 with network adaptor issues and everything else. I don't consider going back to 8 an option as I doubt the support on pre upgrades (8.0) will last long. I laughed at Dell when the told me I had to keep Windows 7 (for support). Guess they had their reasons.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,577
    64-bit Windows 10


    Dism is to fix the "component store". Did you run SFC again afterwards?

    This will not help with defrag though. For that, you might see if running defrag at boot instead may allow it to finished.
      My System SpecsSystem Spec

  9. #9


    Posts : 30
    windows 8 pro


    SFC is now reporting no integrity violations. I'll see if I can run defrag at boot.
      My System SpecsSystem Spec

  10. #10


    Posts : 22,577
    64-bit Windows 10


    Good news so far.
      My System SpecsSystem Spec

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I simply don't get all these problems
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