Windows 8 and 8.1 Forums


Closing lid, will NOT sleep, will turn off.

  1. #1


    Posts : 6
    windows 8

    Closing lid, will NOT sleep, will turn off.


    Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.


    This is not a battery problem as it happens even when plugged in.
    I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.


    How can I fix this problem? This is probably one of the most frustrating thing to happen.

      My System SpecsSystem Spec

  2. #2


    hinbernat would have been on by default, which could be the cause of your problem. Try powercfg -h off
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8


    Thanks Dacehc. I tried turning off the hibernate but still get the same problem. One thing I did forget to mentioned in my original post is that when I close the lid, the front LED light that indicates if the computer is on flashes for about 15 seconds, before turning off. If I reopen my lid during those 15 seconds, my computer resumes instantly (faster than sleep mode on my last computer). But after those 15 seconds, the computer is off completely.
      My System SpecsSystem Spec

  4. #4


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Quote Originally Posted by HDS7 View Post
    Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.


    This is not a battery problem as it happens even when plugged in.
    I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.


    How can I fix this problem? This is probably one of the most frustrating thing to happen.
    It's probably "fast Boot" being turned on, how long does it take to start back up after this? It should be in Hibernation and should come back up very fast - If it is fast, then I would not mess with it, sounds like a gift horse. It may be that fast Boot takes precedence over sleep modes. I bought an Asus for a friend and it did the same thing, seemed i could not make it sleep closing the lod. But since it booted back on in about 1 and a half seconds, I left it alone.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8


    I wish it was that fast. It's actually more like a full minute. The Dell logo comes on, with the Windows 8 loading circle under it. Then I see my username with the loading circle next to it, and finally the start menu. But all applications and programs that were left open prior to closing the screen are completely closed, and the information isnt saved (as far as i can tell).

    Doing a fresh shutdown and power on is actually twice as fast as the process mentioned above.
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Have you gone to the Dell site and made sure all drivers are up to date? Especially any chipset or ACPI related.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    windows 8


    I'm running the tests on Dell Support right now, so far nothing wrong has been detected. I ordered two exact same laptops, the second one works perfectly, closing lid and opening back up gives me a perfect, instant sleep and awakening. This one however has this issue. Not only that but it omits a weird clicking sound from the cd area (could be something else than the cd drive though). Dell was a real pain to deal with when ordering the laptops (overcharging me and having to fight for two weeks to get a refund), so im not looking forward to have to argue with them over the phone about one of these two being defective.
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    What happens when you set the power button to put in sleep mode? Does it act the same way?
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    windows 8


    Yes it does the same thing as when I close the lid.
      My System SpecsSystem Spec

  10. #10


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Well, since you're thinking of sending it back anyway, nothing to lose by doing a system reset. See if anything changes.

    Also, shouldn't have to break any seals to pop out the DVD drive and see if it makes a difference.
      My System SpecsSystem Spec

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Closing lid, will NOT sleep, will turn off.
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