Windows 8 and 8.1 Forums


Refresh function broken since upgrade to 8.1

  1. #11


    Never knew about this custom refresh. I'll have to set it up.

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  2. #12


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Quote Originally Posted by Bkshiroma View Post
    Never knew about this custom refresh. I'll have to set it up.
    Have a look here Refresh Windows 8 - Create and Use Custom Recovery Image
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  3. #13


    Thanks. Got a new hard drive recently (needed it...how in the world did I ever think ASRock was my hard drive and not the motherboard?!), and am taking things slowly putting things on, especially things that seemed to cause problems before. As soon as I'm certain everything's good, I'll set it up.

    By the way, related question. How is this different from setting up a system image backup or a clone? For that matter, are a system image backup and a clone the same?
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  4. #14


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Quote Originally Posted by Bkshiroma View Post
    How is this different from setting up a system image backup or a clone? For that matter, are a system image backup and a clone the same?
    It's not the same as system image or clone, no. These copy everything (a clone is a physical copy of a drive so you could physically unplug a drive and replace it with a cloned one, an image is a big file containing the contents and you could have several images on a drive). This means OS, programs, page file, user data - everything is backed up at a certain point.

    What a custom refresh does is copies the stuff shown below to a compressed archive called CustomRefresh.wim. As you can see it doesn't have the user directories - only default user etc.

    When you do a refresh it overwrites your system with the contents of this CustomRefresh.wim. This means that your OS (windows directory) and programs (Program Files and Program files(x86) directories are replaced. So you keep any programs you had installed when you made the file. In my case - see below - I'll keep Office, Java, VLC and all the other things I had when the image was made. Because your user directory isn't in the .wim file it is not replaced and so you keep any files and documents.

    If you restore from an image or cloned drive your documents are returned to the state they were in when the save was made so anything more recent would be lost unless you had it backed up elsewhere.

    I use both. The advantage is the CustomRefresh is small (less than 8GB if you turn off hyberfil.sys and pagefile.sys before making it) and I keep it on my laptop C:\ drive. If something goes wrong (software not hardware) I can refresh fairly quickly and not lose anything. I make system images also to external drives which I don't tend to take with me but will be of far more use if my C:\ drive has a hardware fault. File History also helps save documents that are newer than the latest system backup (but only as long as the drive is connected).

    You can't have too many different sorts of backups I figure.
    Attached Thumbnails Attached Thumbnails Capture.PNG   Capture2.PNG  
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  5. #15


    Got it. Thanks.
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  6. #16


    Japan
    Posts : 43
    Windows 8.1 Build 9431


    Quote Originally Posted by adamf View Post
    @rogerthat1945 - I have some sympathy for your comments but they have nothing to do with my response to Stevegd007 who was trying to say refresh shouldn't remove third party applications when the whole point of it is that it does (while maintaining your files). If you make a custom refresh point you will not have to refresh back to windows 8.

    Exactly for the reason that it is time consuming I make a custom refresh point every month or so that I'll not have to re-install updates and programs if I need to refresh.
    I have been using Windows 8 and Windows 8 Pro and Windows 8 Pro Media Center for months and I don`t know where to find "CUSTOM REFRESH POINT".
    I and thousands upon thousands of customers dont know it even exists either; nor do we know how to find it.

    ALSO
    After I got in touch with Microsoft about the issue of my Windows 8 Pro Disc not working in Windows 8.1 Pro Media Center, I was caused to do a re-install.
    BUT
    Although I knew that Upgrading(downgrading) to Windows 8.1 Pro would prevent my Windows 8 Pro disc from working, I then re-installed everything; and it worked for a while; but then MS Explorer stopped working after I installed FireFox, and then my SSD said my 12.7Gb? install of Windows 8 had turned into 54Gb, I decided to "REFRESH"; but only to find that my Windows 8 Pro disc STILL will not let me refresh my PC.
    Because
    I had added the Media Center after it.
    NOW
    Microsoft tell me I have used up my license fixing the malfunction THEY CAUSED; with what seems to be another of their dirty little secrets.

    I am stuck with a Windows 8 Disc I can no longer use; because now they say I cant use the same code. Now they tell me I have to pay them a bundle of money for customer support.

    NOTE;
    The previous Microsoft representative did confirm the Update to 8.1 will stop my disc from working. But he did not tell me that Windows Media Center will also stop my PC from being able to REFRESH.

    Basically I sit with a Bricked system of a Haswell i5 rig with an SSD and no OS worth a p155.
    Damn the shareholder.
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  7. #17


    Posts : 3
    Windows 7


    OK, I think I have a variation of the problems discussed above. I'm helping a retired fellow who's kids bought him a Toshiba notebook with windows 8 installed. I got it updated to 8.1 via the start screen store, and it seemed to be working find. However, it crashed (wouldn't start) and the various screens led me to "recover" to the original configuration. Since he had no data or programs installed at the time, I wasn't worried about losing anything. At this point, I've updated it (40 - 50 updates), but I have no way to get back to 8.1, and the upgrade no longer appears in the store. It seems to be working, but I need to get him to the easier to use 8.1. Suggestions? Thanks for your help!
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  8. #18


    Japan
    Posts : 43
    Windows 8.1 Build 9431


    Quote Originally Posted by slipstick1960 View Post
    OK, I think I have a variation of the problems discussed above. I'm helping a retired fellow who's kids bought him a Toshiba notebook with windows 8 installed. I got it updated to 8.1 via the start screen store, and it seemed to be working find. However, it crashed (wouldn't start) and the various screens led me to "recover" to the original configuration. Since he had no data or programs installed at the time, I wasn't worried about losing anything. At this point, I've updated it (40 - 50 updates), but I have no way to get back to 8.1, and the upgrade no longer appears in the store. It seems to be working, but I need to get him to the easier to use 8.1. Suggestions? Thanks for your help!
    Did you register the game yet?

    Anyway; there are maybe three hundred or more updates aleready; and they have a particular sequence.

    Leave it a few days...
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  9. #19


    Posts : 3
    Windows 7


    There are no games, just the operating system. It had previously been registered, so I didn't repeat that.
    Thanks for your help
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  10. #20


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
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Refresh function broken since upgrade to 8.1
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