Windows 8 and 8.1 Forums


windows 8 doesn't start unless...

  1. #1


    Rhodos
    Posts : 3
    windows 8 64bit

    windows 8 doesn't start unless...


    hello guys.it my first post as i am new to this os.when i start my laptop,the leds are lighting but the screen is blank.if i press the reject button of the cd/dvd driver in the first 10-20 seconds.windows will start properly.if i don't, the blanc screen continues to exist.if i start the laptop with the cd/dvd driver open, it starts properly also.i have disable the boot from cd driver but nothing changed.i am running windows 8 64bit.i have i5-3210 , gt 640m, 8gb ddr3.the laptop is nh532.it is a new laptop and i am very double times sad for this.i am afraid it is a hardware problem.i don't know what to do.i would be grateful if someone could help me within this forum, i hope......


    thanks for your time.....

      My System SpecsSystem Spec

  2. #2


    Since it's new, return it and have the manufacturer fix it. Don't do anything that could invalidate the warranty.
      My System SpecsSystem Spec

  3. #3


    Rhodos
    Posts : 3
    windows 8 64bit


    i want to know if it is a softwre problem so i can do it myself.if it is a hardware problem, i will send it for fixing it in warranty.
      My System SpecsSystem Spec

  4. #4


    Has it always been like this or is this something that has just started?

    Since it's new, and if you don't have a lot of personal stuff on it yet, restore to factory state. If that fixes it, it was software. If not it's hardware.
      My System SpecsSystem Spec

  5. #5


    Rhodos
    Posts : 3
    windows 8 64bit


    no ztruker.it does this from the 1st or second day.this is a good solution.
      My System SpecsSystem Spec

  6. #6


    Let me know how you make out please. Good luck.
      My System SpecsSystem Spec

windows 8 doesn't start unless...
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