Windows 8.1 upgrade causing multiple problems

testla

New Member
Messages
13
Location
Columbia,SC
After upgrading from Win 8 to 8.1 my computer has become almost unusable. It freezes, can't maintain connections in Internet Explorer, has thousands of event errors, takes several MINUTES to start, and now causes the PSU to shut down during start. I does this with 3 different PSU's. I also can't use secure boot anymore. When I look up event error fixes, microsoft wants me to make registry changes, uninstall and re-install programs, and do other risky things that I'm just not qualified to do. However, if I can get some guidance from someone more knowledgible, I'll try it. I'm just afraid of really screwing things up beyond repair. It took me forever to get windows 8 installed, and I thought 8.1 would be better. Instead, it's become a nightmare. If anyone can help, I'd really be grateful. Thanks
 
Last edited:

My Computer

System One

  • OS
    windows 8 OEM
    System Manufacturer/Model
    none
    CPU
    athlon X2 64
    Motherboard
    ASUS M5A97 R2.0 UEFI Bios
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    NVIDIA GeForce 7300SE\7200GS
    Sound Card
    BlueGears
    Monitor(s) Displays
    LG 46" TV
    Screen Resolution
    variable
    Hard Drives
    OCZ VERTEX 4 128gb SSD
    PSU
    460w
    Case
    ?
    Cooling
    basic fan for now
    Keyboard
    Logitech K360
    Mouse
    Logitech M570 trackball
    Internet Speed
    12gb
    Other Info
    8GB 1600 ddr3
Hi there Testla and welcome to Eight Forums,

wow...that sounds like really annoying for you. Sorry to hear. Let me see if I can help you out.

Considering all the issues you are describing I recommand a full refresh of you system. It's the fastest and most easiest. As well as the highest change for succes.

In this tutorial it gets explained how to do a refresh.
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

Please try one and post back your results.

Good luck with it!

Greetz,

Rover
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 Media Center Edition
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made
    CPU
    Intel Core i5 750
    Memory
    6 GB
    Graphics Card(s)
    AMD HD 7750
    Monitor(s) Displays
    Iiyama ProLite B2481HS-B1
    Screen Resolution
    1920x1080
    Hard Drives
    1x 120 GB SSD Samsung 830;
    1x 1.5 TB HDD Seagate;
    1x 2 TB HDD Western Digital;
    1x 3 TB HDD Seagate
    1x 80 GB SSD Vertex 2
    PSU
    Corsair CX 600
    Case
    Corsair Carbide 300R with Side Window
    Cooling
    Intel RTS2011 LC
    Keyboard
    DasKeyboard (blue switches)
    Mouse
    Wacom Baboo Tablet Pen & Touch
    Internet Speed
    50 Mbit FullDuplex Fiberglass
    Browser
    IE11
    Antivirus
    Windows Defender
    Other Info
    I also own the following Microsoft devices:
    * Surface Pro 2 128 GB
    * Windows Phone HTC 8X
Thanks for your reply and assistance. I will try your suggestion of a refresh, but it may take a while for me to remember how I got it installed in the first place. I have a 64bit system with UEFI and I'm pretty sure I had to make and ISO copy. I don't even know if I have a local or Microsoft account, or even how to find out. Obviously, I don't have a lot of experience with this, so it may be a while before I can post results. I have a lot reading to do before I try. Again, thank you for offering your assistance . This sounds like it may be the answer.
 

My Computer

System One

  • OS
    windows 8 OEM
    System Manufacturer/Model
    none
    CPU
    athlon X2 64
    Motherboard
    ASUS M5A97 R2.0 UEFI Bios
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    NVIDIA GeForce 7300SE\7200GS
    Sound Card
    BlueGears
    Monitor(s) Displays
    LG 46" TV
    Screen Resolution
    variable
    Hard Drives
    OCZ VERTEX 4 128gb SSD
    PSU
    460w
    Case
    ?
    Cooling
    basic fan for now
    Keyboard
    Logitech K360
    Mouse
    Logitech M570 trackball
    Internet Speed
    12gb
    Other Info
    8GB 1600 ddr3
is it a laptop or desktop? and was it an oem copy of windows or retail? also can you get into safemode by hitting f8 at start up? it may be you just need some updated drivers for 8.1. also sorry for my horrible sentence structure lol. EDIT is it the rig in your system specs?
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
It is a PC with an Asus M5A97 UEFI motherboard which is hooked up to a flatscreen TV and used as my main home system. I bought the windows 8 system builder disk in 64bit and had quite a time getting it installed with UEFI. I haven't checked on the safe mode thing yet, but will try it and get back to you. Thanks for your interest and help.
 

My Computer

System One

  • OS
    windows 8 OEM
    System Manufacturer/Model
    none
    CPU
    athlon X2 64
    Motherboard
    ASUS M5A97 R2.0 UEFI Bios
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    NVIDIA GeForce 7300SE\7200GS
    Sound Card
    BlueGears
    Monitor(s) Displays
    LG 46" TV
    Screen Resolution
    variable
    Hard Drives
    OCZ VERTEX 4 128gb SSD
    PSU
    460w
    Case
    ?
    Cooling
    basic fan for now
    Keyboard
    Logitech K360
    Mouse
    Logitech M570 trackball
    Internet Speed
    12gb
    Other Info
    8GB 1600 ddr3
Thanks for your reply and assistance. I will try your suggestion of a refresh, but it may take a while for me to remember how I got it installed in the first place. I have a 64bit system with UEFI and I'm pretty sure I had to make and ISO copy. I don't even know if I have a local or Microsoft account, or even how to find out. Obviously, I don't have a lot of experience with this, so it may be a while before I can post results. I have a lot reading to do before I try. Again, thank you for offering your assistance . This sounds like it may be the answer.

You are welcome Testla! You know that the beautiful thing about Windows 8(.1) is that you can do a repair/reinstall without the need for a DVD disc. It's all in that tutorial :).
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 Media Center Edition
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made
    CPU
    Intel Core i5 750
    Memory
    6 GB
    Graphics Card(s)
    AMD HD 7750
    Monitor(s) Displays
    Iiyama ProLite B2481HS-B1
    Screen Resolution
    1920x1080
    Hard Drives
    1x 120 GB SSD Samsung 830;
    1x 1.5 TB HDD Seagate;
    1x 2 TB HDD Western Digital;
    1x 3 TB HDD Seagate
    1x 80 GB SSD Vertex 2
    PSU
    Corsair CX 600
    Case
    Corsair Carbide 300R with Side Window
    Cooling
    Intel RTS2011 LC
    Keyboard
    DasKeyboard (blue switches)
    Mouse
    Wacom Baboo Tablet Pen & Touch
    Internet Speed
    50 Mbit FullDuplex Fiberglass
    Browser
    IE11
    Antivirus
    Windows Defender
    Other Info
    I also own the following Microsoft devices:
    * Surface Pro 2 128 GB
    * Windows Phone HTC 8X
Ok, In reading the tutorial about refreshing, I get bogged down on the simplest things. First how do I "sign in" as administrator? I am listed as administrator, but don't know how to sign in as one. While I was searching to find out, I discovered an article that said that window 8.1 upgrade will automatically sign you up with a Microsoft account instead of a local one and although their method didn't work for me, (I can't get the charms panel to come out with a mouse-I finally got it with win+c on keyboard) I did manage to get it changed to local. Since I had to convert my Windows 8 DVD to an ISO file to install it, I decided to go that way. Unfortunately. I found I made two ISO discs-one that said ISO (but appears to be blank) and one that's labeled as a "bootable ISO file" I went ahead and copied that to a folder on my desktop, but I'm wondering if that will work since it's going to be installed while the system is already booted up. I'm afraid the bootable part may screw things up. Do you think the regular Windows 8 disc would be better? I really can't remember how I got this installed. Since it was a UEFI system (before 8.1). I remember that I had to format my drive to an unusual type and convert my DVD to an ISO file. When I checked to format type, it now says NTFS. So, maybe the Windows 8 DVD will work. What would you do?
 
Last edited:

My Computer

System One

  • OS
    windows 8 OEM
    System Manufacturer/Model
    none
    CPU
    athlon X2 64
    Motherboard
    ASUS M5A97 R2.0 UEFI Bios
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    NVIDIA GeForce 7300SE\7200GS
    Sound Card
    BlueGears
    Monitor(s) Displays
    LG 46" TV
    Screen Resolution
    variable
    Hard Drives
    OCZ VERTEX 4 128gb SSD
    PSU
    460w
    Case
    ?
    Cooling
    basic fan for now
    Keyboard
    Logitech K360
    Mouse
    Logitech M570 trackball
    Internet Speed
    12gb
    Other Info
    8GB 1600 ddr3
Well I'm finally back after several of the most frustrating days of my life. The refresh was NOT that simple. First, my version is the called "system builder" on Amazon, but evidently not called that by Microsoft. It will NOT allow you to save anything and tells you so. I backed everything up on another drive and also a thumb drive. When it came back on, I had nothing but a blue screen with nothing on it. I could not see anything at the bottom because the screen resolution needed adjusting and I couldn't get to it. Finally, I somehow got it with the keyboard. Still, all my apps were gone and all attempts to add my saved files back in failed. Over several days and many hours I downloaded new apps and programs all over again, but still lost everything that was in the original programs--some representing years of accumulated work. I believe I still have them on my saved files, but can't get them to activate in the new system. I also lost all sound and despite much internet searching, reinstalling drivers and updates, disabling and re-enabling windows drivers, I don't have any sound. Windows says I do, and has a graph dancing up and down with the sound. It shows two devices activated and 5 others with arrows pointed down even after disabling and re-enabling them. It claims all are working, but still no sound.
Since I made a recovery USB as well as set a restore point before the refresh, I'm thinking about restoring to a point before the refresh. The problem is that the system does seem to be more stable now than it was, and even IE works well now. I just need sound and my old files back. If I could just figure out how to save my files in a way that can be reintroduced to a refreshed system. Maybe someone who has had this problem can help. Right now I'm more down on Win 8.1 than ever and my worst fears about doing a refresh came true. I view Windows 8.1 as Vista on steroids, and I threw that in the trash a month after I bought it. The worst is that once Win 8 is installed, you are stuck with it.
 

My Computer

System One

  • OS
    windows 8 OEM
    System Manufacturer/Model
    none
    CPU
    athlon X2 64
    Motherboard
    ASUS M5A97 R2.0 UEFI Bios
    Memory
    8gb DDR3 1600
    Graphics Card(s)
    NVIDIA GeForce 7300SE\7200GS
    Sound Card
    BlueGears
    Monitor(s) Displays
    LG 46" TV
    Screen Resolution
    variable
    Hard Drives
    OCZ VERTEX 4 128gb SSD
    PSU
    460w
    Case
    ?
    Cooling
    basic fan for now
    Keyboard
    Logitech K360
    Mouse
    Logitech M570 trackball
    Internet Speed
    12gb
    Other Info
    8GB 1600 ddr3
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