Windows 8 and 8.1 Forums


Problem restoring Windows 8

  1. #1


    Posts : 7
    Windows 8

    Problem restoring Windows 8


    Hi, I'm new here. My problem is this. I've bought an Asus s550c last month and i don't know why my friend uses some sort of programm on my PC that cause all my issues. Every time i turn on my PC it says that my License is terming. I've decided to restore Windows to have again my OS activated, but at the end of restoring it asks me to agree to the pre-release license agreements. Can i restore in some way my brandnew pc? I have the possibility to take a new license from my university. Thanks.

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  2. #2


    Posts : 2,191
    Windows 8.1


    Your situation is not clear enough to provide any assistance at this time. What OS was installed when you made the purchase?, How did you try to restore your laptop? We're you attempting a factory restore? If not, what method did you use? Please explain in detail.
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  3. #3


    Posts : 7
    Windows 8


    My OS is Windows 8, I've done the factory restore rebooting and pressing f9 cancelling all that there was on the PC.
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  4. #4


    Posts : 2,191
    Windows 8.1


    OK, if you made the factory recovery disc (when prompted) at the appropriate time, that warning must be coming from the OEM license; although, I don't quite understand the pre-release part. Good luck because the "pre-release" statement you provided is certainly not adequate to understand the full intent of the licensing warning you received. Good luck.
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  5. #5


    Posts : 7
    Windows 8


    I have windows 8 on my laptop but it says that my license will terms on the 13th november 2013 although i have restored. That it means that my product key is changed forever?

    It asks me also to put a new PK for reactivate my version of Win8. If i find a new one PK it will work or it's more difficult than this?
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  6. #6


    Posts : 2,191
    Windows 8.1


    I don't understand how you acquired that type of license in the first place on a retail laptop. It almost seems like someone did an install of something else that came from somewhere else so you better check with your friend to find out exactly what he did; however, if you purchased it with just a DOS environment and you somehow installed something else from somewhere then I cannot offer you any solutions. In summary, there just has to be more to this story than meets the eye so good luck.
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  7. #7


    Posts : 7
    Windows 8


    He installed a tool kit for windows to activate office but instead of acrtvate office he generated a key for my version of windows and from that moment i have a message in a flag that says my license terms 13th november

    I've just found the exact name of the file:

    Microsoft tool kit 2.3.2 for office 2010 and Windows [h33t][iahq76]
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  8. #8


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by Navras View Post
    He installed a tool kit for windows to activate office but instead of acrtvate office he generated a key for my version of windows and from that moment i have a message in a flag.
    That would have been very nice to know up front. I suspect he installed more than a toolkit. You need to go back to your friend and find out exactly how to reverse what he did. Good luck.
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  9. #9


    Posts : 7
    Windows 8


    But if i buy a new one license it will work or it's more difficult than this??
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  10. #10


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I've bought an Asus s550c last month and i don't know why my friend
    Your friend has KILLED the embedded Product Key in the ASUS UEFI/BIOS firmware, return to ASUS for repair.
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