steelman235
New Member
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- 1
Greetings!
I am running windows 8.
Over the weekend I seemed to have contracted a computer virus. I was unable to access specific websites (google,fb etc) and I noticed the windows firewall was turned off and I was unable to turn it on again. I attempted a system restore but the system froze after a few hours and I powered it down. I had some OS problems but it seems ok now. But the system has not been restored and I am now worried to try it because it seemed a bit unsure as to whether I'd get the laptop running again!
I ran antiviral software and deleted some malware found and haven't noticed any new discrepancies.
but the problems I am now encountering are:
My windows firewall is turned off and when I try and turn it on I get the error "windows firewall cant change some of your settings error code 0x80070424"
While trying to fix this following an online guide i found that in the list of services windows defender, windows firewall are not listed and when I try and "start" ""SBSD security center service" i get the error "Error 1075 dependacy service does not exist or has been marked for deletion."
Also I am now unable to connect to the "Store" app.
I'm not sure if these are to do with the virus, the failed system restore or neither but I am worried about them and would greatly appreciate any help!
Thanks for any help/advice! Sorry if i missed out any nescesary information. Feel free to ask.
also i tried to run a system scan in cmd line using "sfc/scannow" and it won't get past 63% before failing the operation.
I am running windows 8.
Over the weekend I seemed to have contracted a computer virus. I was unable to access specific websites (google,fb etc) and I noticed the windows firewall was turned off and I was unable to turn it on again. I attempted a system restore but the system froze after a few hours and I powered it down. I had some OS problems but it seems ok now. But the system has not been restored and I am now worried to try it because it seemed a bit unsure as to whether I'd get the laptop running again!
I ran antiviral software and deleted some malware found and haven't noticed any new discrepancies.
but the problems I am now encountering are:
My windows firewall is turned off and when I try and turn it on I get the error "windows firewall cant change some of your settings error code 0x80070424"
While trying to fix this following an online guide i found that in the list of services windows defender, windows firewall are not listed and when I try and "start" ""SBSD security center service" i get the error "Error 1075 dependacy service does not exist or has been marked for deletion."
Also I am now unable to connect to the "Store" app.
I'm not sure if these are to do with the virus, the failed system restore or neither but I am worried about them and would greatly appreciate any help!
Thanks for any help/advice! Sorry if i missed out any nescesary information. Feel free to ask.
also i tried to run a system scan in cmd line using "sfc/scannow" and it won't get past 63% before failing the operation.
My Computer
System One
-
- OS
- Windows 8