Windows 8 and 8.1 Forums


Help desperately needed! Saved files disappeared!

  1. #1


    Posts : 2
    Windows 8

    Help desperately needed! Saved files disappeared!


    My windows 8 updated sometime this week. When I went to use the computer the next time, I noticed that everything had changed - my desktop background was reset, my startup shortcuts were missing, and google drive wasn't installed. I chopped this up to the windows update and did my work.

    I saved some files to the desktop in a folder. For whatever reason, I restarted my computer. After the restart, I logged in to my user account - only to discover all of my old settings were restored.

    I quickly realized that I must not have been logged into my user account previously. However, I can NOT find the files I had saved to the desktop anywhere on my C drive.

    What happened? Was I logged into a guest account somehow (even though guest account was disabled)? If so, would my files have automatically been deleted? I will be crushed but I'd rather know the truth than spend more hours looking for them.

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    look in your user directory and see if there are two users. I'd guess the files are there if you can find them.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Thanks. Unfortunately I had already gone through all files under "User" - nowhere in sight.
      My System SpecsSystem Spec

  4. #4


    Bummer. Can you go back before the update?
      My System SpecsSystem Spec

Help desperately needed! Saved files disappeared!
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