Windows 8 and 8.1 Forums

Windows 8 Upgrade

  1. #1


    Posts : 5
    Vista

    Windows 8 Upgrade


    Hi Guys,

    I was running Vista, but upgraded to Windows 8 online when it came out, then went to 8.1 recently.

    Then my Hard drive cooked itself...... I never made a copy of the upgrade ISO when i got it, but do have the activation key. I have since bought a new HD and installed Vista again but want to return to 8/8.1

    Been on windows site and the only one i can download now is Windows 8, not the upgrade version and when i do it tells me i have the upgrade key which is no good.

    Searched all over and cant find an answer, got a horrible feeling someone is going to tell me its not possible........ Which i hope not!!

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    This might work for you. Please read carefully as there are specific instructions for Vista:

    https://www.eightforums.com/tutorials...ad-create.html
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Vista


    Hi,

    Thanks but all i get is told that its an upgrade key, not an install key so wont let me go any further?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by STS121 View Post
    Hi,

    Thanks but all i get is told that its an upgrade key, not an install key so wont let me go any further?
    bought a new HD and installed Vista again
    Are you trying to upgrade from Vista or do a clean install?
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Vista


    Quote Originally Posted by my2cents View Post
    Quote Originally Posted by STS121 View Post
    Hi,

    Thanks but all i get is told that its an upgrade key, not an install key so wont let me go any further?
    bought a new HD and installed Vista again
    Are you trying to upgrade from Vista or do a clean install?
    I upgraded originally from vista. then my HD half died so i bought a new one and reinstalled vista.

    I assumed as i had purchased the upgrade i would be able to download it and reinstall it again.....
      My System SpecsSystem Spec

  6. #6


    Posts : 959
    Windows 8.1, 10


    Are you sure it's the right Product Key/email?

    Many people (including myself) would have had two product keys, one for Windows 8 itself, and one for the free upgrade to Media Center which was available around a year ago. You'll need the earlier one, not the Media Center one, to reinstall Windows 8.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Vista


    Quote Originally Posted by DavidY View Post
    Are you sure it's the right Product Key/email?

    Many people (including myself) would have had two product keys, one for Windows 8 itself, and one for the free upgrade to Media Center which was available around a year ago. You'll need the earlier one, not the Media Center one, to reinstall Windows 8.
    I assume so, i deleted the original email from when i ordered, so have used Belarc to look at system and find the product key, thats the only one listed....
      My System SpecsSystem Spec

  8. #8


    Posts : 959
    Windows 8.1, 10


    What edition does it come up with in Control Panel | System?

    If it says "Windows 8 Pro with Media Center", then I think Belarc will read the Media Center key, which isn't the one you want.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Vista


    Quote Originally Posted by DavidY View Post
    What edition does it come up with in Control Panel | System?

    If it says "Windows 8 Pro with Media Center", then I think Belarc will read the Media Center key, which isn't the one you want.
    Yes it seems i have media centre so guess its reading this key, anyway round this? Its not in my program list to uninstall
      My System SpecsSystem Spec

  10. #10


    Posts : 959
    Windows 8.1, 10


    I don't think you can uninstall Media Centre, I'm afraid.

    (In fact, there is a Registry change you can make to remove Media Centre, but it relies on knowing the Windows 8 Pro product key beforehand, so it won't do what you want.)

    It's the original email which you need. I guess you might try calling Microsoft to see if there's anything they can do.

    Another aspect is that you probably didn't actually pay the money to Microsoft. I'm in the UK and my Windows 8 Pro receipt says it was actually sold to me by "arvato distribution GmbH" in Germany. So you might try contacting the email address on here, to see if they have a record of your sale? However I've no idea if they will be helpful:
    Microsoft Store APAC Online Store - Imprint
    arvato distribution GmbH
    Microsoft Store
    Benzstrasse 5-7
    D-33442 Herzebrock-Clarholz
    Germany
    arvato: arvatodigitalservices.com
    Telephone: 00800 2727 0909

    Email to: MSStore.UK@msdirectservices.com
      My System SpecsSystem Spec

Windows 8 Upgrade
Related Threads
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install...
Upgrade from windows 8 to 8.1 in Installation & Setup
Hello, I am new to this forum, an 86 years old computer enthusiast. My problem: The upgrade from windows 8 to 8.1 stops after the stage "setting up for a few more things" and reverts to windows 8. Any help & comments will be greatly appreciated.:D zsmi
Hi I have windows 7 and bought windows 8 upgrade discs (still unopened), I have no SSD now but want to buy one. What should i Do install win 8 first then the SSD? Or the other way around? What's better What will my recovery options be if I get a nasty virus? Also once my ssd is in it can't fit...
Solved Upgrade to Windows 8 in General Support
Hi I'm looking to buy a tablet with windows 8 on it. But in Belgium, the country where I live it is still not available. We can only buy Windows 8 RT. The Windows 8 version will come out next year. It is for me more interesting to buy it this year, but then I need to buy a RT version. ...
Solved Upgrade to Windows 8 in General Support
Hi, just a quickie on Friday I upgraded my Win 7 laptop to Win 8 Pro with free Media Centre, Yesterday I was playing around with my grandson and knocked over his drink on to my laptop which in turn went "Bang" and is now beyond any help. What I'm wondering is how long I have before I use this...
I have a Windows 7 Premium upgrade that was upgraded from Vista on my Dell Inspiron 530 PC. Can I upgrade from this to Windows 8 Pro, without having to remove Windows 7? Or will I have to go back To Vista to install the Windows 8 Pro Upgrade. If the latter is the case, can I take my PC back to...
I installed Win 8 RC Build 8400 over Win 7 on my "experimental" spare laptop. I have seen web posts that you cannot directly upgrade Win 8 RC to Win 8 RTM, without going through some special steps and modifying one of the install files. My question is is if I purchase WIN 8 Pro on Oct 26 will I...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook