Windows 8 and 8.1 Forums


Windows 8.1: Battery charger disconnects Ethernet

  1. #1


    Posts : 5
    Windows 8.1

    Windows 8.1: Battery charger disconnects Ethernet


    Hello, I'm not sure if this is the right place to post this, so I apologize if this is in the wrong subforum.

    I recently upgraded my OS from Windows 8 to Windows 8.1, and everything seemed to run normally. I have to connect to the internet via ethernet cable, which isn't a problem at all. However, whenever I plug in the battery charger, the ethernet connection stops working, but I can still connect via Wifi adapter.

    I can't use wifi most of the time, so this does bother me a lot. Does anyone know how to fix this?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    whenever I plug in the battery charger, the ethernet connection stops working
    Are you plugging in the AC "while connected" to the internet or "before" you boot?
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Quote Originally Posted by my2cents View Post
    whenever I plug in the battery charger, the ethernet connection stops working
    Are you plugging in the AC "while connected" to the internet or "before" you boot?
    Both ways throw off the ethernet connection. It seems to work sometimes if I unplug the ethernet cable and reconnect it while the battery charger is plugged in though.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    OK, I can see where the plugging in "after" boot could cause some issues because of the Power Management changing from "on battery" to "AC" requirements. However, from a cold boot with AC plugged in that should not happen. So, could you try removing the battery and testing with AC only, then booting, to see if that configuration has any impact on your issue?
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Well, the laptop is a toshiba satellite s50dt-asp5260s, and I just can't seem to find the battery on it without having to take a look at the insides of it. Not sure if I explained myself properly.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Not sure if I explained myself properly
    I'm not sure what you mean?
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    The battery seems to be on the inside of the laptop, as I can't seem to find it.
    http://4.bp.blogspot.com/_Pqqfjx0WCe...0/DSC01140.JPG

    Most laptops have their battery placed somewhere on the bottom part of it, and are easy to remove, right? Mine doesn't. Mine doesn't look anything like the one from the picture.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,191
    Windows 8.1


    That looks like a slide out battery from the back because I think I can see a release slider.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1


    That's an example of what most laptops look like. Mine just have some screws, no slider nor battery at sight.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,191
    Windows 8.1


    That's an example of what most laptops look like.
    That was not clear from your post. Good luck with finding a fix.
      My System SpecsSystem Spec

Windows 8.1: Battery charger disconnects Ethernet
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