Hi all, I'm having the darnedest Windows 8 issue. I recently installed Windows 8.1 as a 2nd OS on my Windows 7 PC. I installed Win8.1 on a brand new Samsung A840 SSD, and am dual booting it with Windows 7 (installed on an entirely different drive). I am still using Win7 as my default.
The install went fine. After a few days, I attempted to boot into Win8 and after a few seconds of the initial logo loading screen, I was greeted with a blank, purple screen (the same color as my chosen color scheme). Rebooting into Win8 I was prompted to let Windows check the disk for continuity errors, but even after identifying and fixing errors Win8 just hangs on this blank screen.
I was able to boot into Safe Mode successfully. However, a normal boot always leads to the blank colored screen.
I used the troubleshooting options available by booting from the install disc - first refresh and then reset. Both ran successfully but did not fix the issue.
At this point I booted back into WIn7 and ran CrystalDisk. The SSD reports 'Good'.
The next step was deleting the Windows 8 partition, reformatting it, and reinstalling Win8. Win8 is on an 100GB simple volume and the rest of the SSD is unallocated. Again, the install went fine. After a few hours it crashed into an all green blank screen (I picked a different color this time). Now when I try to run "refresh" or "reset" from the DVD I get an error message that says "your computer could not be reset. No changes were made".
At this point, I'm just confused... I will continue to use Win7 for 99% of my productivity/gaming/etc but I work at a college Help Desk so I'd like to think I can figure this out with a little collaboration. I don't have much Windows 8 experience but I'm seeing more and more customers all the time with Win8 laptops/tablets so I'd like to find out as much as I can.
I can't eliminate either the OS or the SSD as the problem. Any thoughts about what to try next?
The install went fine. After a few days, I attempted to boot into Win8 and after a few seconds of the initial logo loading screen, I was greeted with a blank, purple screen (the same color as my chosen color scheme). Rebooting into Win8 I was prompted to let Windows check the disk for continuity errors, but even after identifying and fixing errors Win8 just hangs on this blank screen.
I was able to boot into Safe Mode successfully. However, a normal boot always leads to the blank colored screen.
I used the troubleshooting options available by booting from the install disc - first refresh and then reset. Both ran successfully but did not fix the issue.
At this point I booted back into WIn7 and ran CrystalDisk. The SSD reports 'Good'.
The next step was deleting the Windows 8 partition, reformatting it, and reinstalling Win8. Win8 is on an 100GB simple volume and the rest of the SSD is unallocated. Again, the install went fine. After a few hours it crashed into an all green blank screen (I picked a different color this time). Now when I try to run "refresh" or "reset" from the DVD I get an error message that says "your computer could not be reset. No changes were made".
At this point, I'm just confused... I will continue to use Win7 for 99% of my productivity/gaming/etc but I work at a college Help Desk so I'd like to think I can figure this out with a little collaboration. I don't have much Windows 8 experience but I'm seeing more and more customers all the time with Win8 laptops/tablets so I'd like to find out as much as I can.
I can't eliminate either the OS or the SSD as the problem. Any thoughts about what to try next?
My Computer
System One
-
- OS
- Windows 7, Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- ASUS P8Z77
- CPU
- Intell Core i5 2500k 3.3Ghz
- Memory
- 8GB Patriot DDR3 1333 MHz
- Graphics Card(s)
- Radeon 7850 2GB
- Browser
- Firefox
- Antivirus
- AVG