Windows 8 and 8.1 Forums


Windows 8.1 Pro failed to boot !

  1. #1


    Posts : 4
    Windows 8

    Windows 8.1 Pro failed to boot !


    Hi,

    I have a 'HP Envy m6-1158ca Notebook PC' running Windows 8 Pro and everything was good until I upgraded to Windows 8.1 Pro.

    Immediately after that, it failed to recognize my second monitor (HP Pavilion 23fi 23-inch Diagonal IPS LED Backlit Monitor). I restarted several times assuming OS should recognize that. Device Manager did not show any driver for that new monitor.

    Did a hardware troubleshooting and it found some errors. I rebooted the PC and now NOTHING SHOWS UP IN THE SCREEN. JUST A BLANK SCREEN!

    After spending hours, I could not do anything. Finally with the help of HP customer support, I was able to access HP recovery mode (F11) and went back to default OS (Windows 8). Lost my data (was not able to backup a lot) and now having all other issues! By the way, F8 or Shift+F8 did not help me to boot in safe mode.

    Now every time I restart, it takes forever and randomly removes different drivers (audio etc.)! I now have two OS (Windows 8 and a recovery OS) and don't know how to remove that!

    My question is what could happen when I upgraded to Windows 8.1 Pro? Everything was great before that upgrade.

    I am a long time Windows user and seems this 8.1 is the worst!

    I am really frustrated with this.

    Thanks,
    Sur
    Last edited by Suranjit; 16 Feb 2016 at 23:10.

      My System SpecsSystem Spec

  2. #2


    Posts : 375
    Win 8.1 64bit


    Have you tried another System Reset ? PC Settings/General/Reset or Refresh

    Have you checked your disk by using the Free Disk Space utility in the Control Panel ? The Clean System Files will eliminate any old Windows installations.

    Your original problem may have been a driver issue/s. Check the HP site or contact HP support for info on upgrading to 8.1. Also, google the problem. Other good info out there from other forums.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    I initially had BitLocker enabled. Now even though BitLocker is not enabled, whenever I try to do a reset/refresh, it asks for recovery key and fails. Not sure if that recovery key is for anything else (if not BitLocker).
      My System SpecsSystem Spec

  4. #4


    Posts : 375
    Win 8.1 64bit


    Try going into the BIOS again. There is a recovery option that should not require a key.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Did you make HP Recovery Disk?


    You can order the Microsoft official HP/Compaq OEM Recovery disks from the HP/Compaq OEM manufacturer's website.
    https://h10025.www1.hp.com/ewfrf/wc/...09543&sw_lang=
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    Thank you guys.
    After a final Reset, all seems alright now. Everything went back to Windows 8 and then I upgraded to Windows 8 Pro.. seems good now.. However, I am not going for 8.1 or even suggesting anyone I know.

    Regards,
    Sur
    Last edited by Suranjit; 16 Feb 2016 at 23:10.
      My System SpecsSystem Spec

Windows 8.1 Pro failed to boot !
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