Windows 8 and 8.1 Forums


New Laptop: MP3's Not Playing

  1. #1


    Posts : 25
    Windows 8.1

    New Laptop: MP3's Not Playing


    Hi,

    Just received my new laptop with Windows 8 OS.

    I'm trying to open an MP3 I downloaded from a zip file.

    Originally, I got an error message every time I opened it, saying that it isn't supported.

    I've changed it so Windows Media Player is now the default for MP3's, however, I get the following error message:

    Windows Media Player encountered a problem while playing the file.

    Do I need to install another player that's compatible with MP3's? Is this a Windows 8 issue?

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    This is not an issue with windows eight that I have notice until now. Not really sure why this is happening, albeit maybe a reinstall might help for go the problem. Hopefully you have not installed a great many programs at this point. You should just in case back up all your data prior to attempting any further possible re installs or recoveries. . .Good luck.

    BTW Welcome to the eight fourms. . .
      My System SpecsSystem Spec

  3. #3


    Posts : 82
    Windows 8.1


    try an mp3 file that you know works, try ripping one from a cd if you don't have one.
      My System SpecsSystem Spec

  4. #4


    Posts : 25
    Windows 8.1


    Tried that; still nothing.
      My System SpecsSystem Spec

  5. #5


    Posts : 82
    Windows 8.1


    Go to www.windows8codecs.com or Download K-Lite Codec Pack and download the codec pack
    Last edited by dakeb; 29 Oct 2013 at 18:56.
      My System SpecsSystem Spec

  6. #6


    Posts : 25
    Windows 8.1


    Bingo! Thank you.
      My System SpecsSystem Spec

New Laptop: MP3's Not Playing
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