Windows 8 and 8.1 Forums


Search function in Windows 8.1 doesn't work as it should

  1. #1


    Posts : 2
    Windows 8.1

    Search function in Windows 8.1 doesn't work as it should


    I recently upgraded my 3 computers to Windows 8.1. Only 1 PC (INTEL) is working as it should. The other 2 PC's are AMD based and the search function is acting funny. When I search it gives my the results, but when I click on says I'm looking for DEVICES AND PRINTERS and I search "printers", it gives my the result. If I click on DEVICES AND PRINTERS tab it doesn't respond, but when I click on say my Canon printer's link to MY PRINTER it responds. I ran SFC/SCANNOW and also DISM (Micorsoft actually ran it) and nothing changed. It sometimes locks me onto the Meto screen and I have to reset the PC to get back to my normal Desktop. When it does that non of the Metro tiles works. Micorsoft technician also tried to create a new user account which comes out blank and when creating another account, as soon as you log into the account it immediately signs out of it and don't allow you access. I tried to refresh the pc, but the frustrating part is, it asks you to choose a keyboard layout, but disables all USB and PS ports. Now how do I choose a keyboard layout, unless I have a touch screen. Microsoft really didn't think this trough. Is there anybody that perhaps now how to get the searh to work. Oh I do have searchindex.exe in my system32 folder and in services I stop and restarted Windows Search, but still no change.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1


    Problem solved. After Microsoft technicians tried everything and my PC crashed I decided to just redo. Then I found out that a program called Wisecare 365 that I was running on my Windows 8 PC caused all the problems. It went and deleted registry and other files that windows 8.1 need to operate with. So it's no longer on my PC and so far Windows 8.1 is running fine.
      My System SpecsSystem Spec

Search function in Windows 8.1 doesn't work as it should
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