Windows 8 and 8.1 Forums


Random freeze issue since upgrading to win 8.1?

  1. #1


    Posts : 529
    Windows 8.1 Pro

    Random freeze issue since upgrading to win 8.1?


    OK so i leave my pc on overnight as i have task set to run like virus scan defrag and various windows task. I never had this issue with win 8 but know i get this random freze issue with win 8.1. I left it on overnight like i always do i woke up moved the mouse the screen woke up but things were frozen, I tried CTRL ALT DEL and nothing. can someone help me narrow down the problem please, Only thing that i have done that is new and PNY dont think its a issue is flash the video bios to fix the secure boot issue, could a setting off in the bios be causing this should i reset to default? Thanks all and have a awesome day.

      My System SpecsSystem Spec

  2. #2


    Posts : 529
    Windows 8.1 Pro


    here is the administration errors out of the event viewer saved as Errors.evtx and zipped for you all hope it helps.
    Random freeze issue since upgrading to win 8.1? Attached Files
      My System SpecsSystem Spec

  3. #3


    Posts : 529
    Windows 8.1 Pro


    here is another tool i used for you the sf diagnostic tool to collect logs but it did not find any mini dump logs so not sure if win 8.1 is configured to do them or not. but all the other logs are there thanks for help when you all get a chance.
    Random freeze issue since upgrading to win 8.1? Attached Files
    Last edited by TonyB; 26 Oct 2013 at 12:05.
      My System SpecsSystem Spec

  4. #4


    Posts : 529
    Windows 8.1 Pro


    ran DISM and it did repair something not sure if it fixed this issue till i wake up next day LOL
      My System SpecsSystem Spec

  5. #5


    Posts : 529
    Windows 8.1 Pro


    so far it did not freeze lets hope whatever DISM fixed was it.
      My System SpecsSystem Spec

  6. #6


    Posts : 529
    Windows 8.1 Pro


    been a day or two know no freeze up crossing my fingers i think DISM fixed it.

    DISM - Fixing Component Store Corruption in Windows 8
    Last edited by Brink; 30 Oct 2013 at 14:31. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Well, it appears that you've been having a conversation here with yourself.
    Sorry that I haven't been able to reply sooner (lot's of problems here).
    But I must say that it seems that you've probably fixed it yourself - good work!
      My System SpecsSystem Spec

  8. #8


    Posts : 529
    Windows 8.1 Pro


    Thats ok usasma i figured you were busy so i ran the DISM and it seams to have fixed whatever it was not sure what all the issues were but it has not frozen up since that day. any issues i should fix? that you see in those logs.
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8.1 Pro


    I ran DISM too in Windows 8.1 Pro, it fixed some errors but stull my lapptop hangs/freezes frequently. I tried in safe mode and there were no hanging/freeze.
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    Windows 8 x64-Bit


    DISm .. you people means ' windows assessment and deployment kit for windows 8.1".

    i am in middle of setup, but before pressing NEXt i want to confirm first that is it realy of 5.6GB?
    and what did it do with BOSD's?
      My System SpecsSystem Spec

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Random freeze issue since upgrading to win 8.1?
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