Windows 8 and 8.1 Forums

Windows 8.1 Freezing!

  1. #1

    Posts : 1
    Windows 8.1

    Windows 8.1 Freezing!

    I've been getting partial freezes on my HP laptop after upgrading to windows 8.1

    What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.

    Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.

    My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.

    I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.

    Please tell me what I should do, thanks in advance!

      My System SpecsSystem Spec

  2. #2

    Posts : 1
    Windows 8.1

    I'm having the exact same problem with a Lenovo W520 Laptop. Task Manager will come up, but gives no information. No events except "unexpected shutdown" (caused when I have to reset by holding down the power button) show up in System Events. I've updated every driver, used Windows Update, downloaded updated Lenovo drivers, and it still does it twice per day. I had a list of programs that were running at the time, but after a week of this, none of them are common when the freeze happens.

    Lenovo W520
    Core i7-2720QM
    8 GB RAM
    Intel SSD for system drive
      My System SpecsSystem Spec

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