Windows 8 and 8.1 Forums


At my wit's end...high memory but figures don't add up!!

  1. #1


    Posts : 6
    Windows 8

    At my wit's end...high memory but figures don't add up!!


    Firstly let me apologise, i'm not the most technologically informed person. I bought a new Samaung Chronos 7 laptop a month ago and it has been running fine up until the last week or so when I noticed that it had been becoming increasingly sluggish from start-up onwards. A cursory Google on Monday led me to discover that there was a piece of software called Intellimemory pre-loaded which could account for this, and that I would be better off deleting that. Having done so I had a short period of relief but in the last two days memory use (or apparent memory use) has crept back up to the point that now, at any given point, the task manager will show 85%-90% typically. It flashes up low memory warnings every 5-10 minutes that are incredibly frustrating. The problem is that, with 8GB of memory, the figures of what the task manager is saying accounts for this just don't add up. I had included some (i hope relevant!) screenshots below...(also attached in case the resolution messes up!)

    Click image for larger versionClick image for larger versionClick image for larger version

    Any help would be much appreciated. Thanks.
    Last edited by yuomi; 24 Oct 2013 at 06:33.

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  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Do you ever get the problem when chrome is not running? I used to run chromium snapshots and often problems could be circumvented by running an older or newer snap shot. Also search out command line switches. I'm sure there is one that limits the number of chrome.exe instances. I forget the switch but it has "render" embedded in it.
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  3. #3


    Posts : 2,191
    Windows 8.1


    I agree with MilesAhead; in that, you have a ton of Chrome instances running simultaneously. So, the first thing I would do is ditch Chrome and use an alternative browser to see if that has any impact on your memory usage. I also believe that you figures don't add up because you are displaying the wrong compliment of views, so just show us this one for starters:

    Click image for larger version
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  4. #4


    Posts : 6
    Windows 8


    That's the thing, even outside of Chrome it still runs like this.Click image for larger versionClick image for larger versionClick image for larger version

    Even when Chrome is active the numbers don't add up to the percentages that it's quoting. It's almost as if Windows is partitioning memory and saying it's in use?
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  5. #5


    Posts : 2,191
    Windows 8.1


    Just show us the screenshot I requested!
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  6. #6


    Posts : 2,130
    Windows 8.0 x64


    I suggest using SysInternals RamMap. It's free and has a bar graph of memory usage similar to Windows Seven. If you can't find it on Microsoft site you can download from Softpedia.
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  7. #7


    The real problem is the very high commit charge of 31.7 GB. The high memory usage is simply a side effect. You need to go to the details tab and add the "commit size" column. Post a screenshot sorted by this column.

    The memory usage numbers in the processes tab will rarely add up to anything useful. It was never intended that they would. These numbers are not the full memory usage of the processes and there are major users of memory that are not processes and not shown.
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  8. #8


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by LMiller7 View Post
    The real problem is the very high commit charge of 31.7 GB. The high memory usage is simply a side effect. You need to go to the details tab and add the "commit size" column. Post a screenshot sorted by this column.

    The memory usage numbers in the processes tab will rarely add up to anything useful. It was never intended that they would. These numbers are not the full memory usage of the processes and there are major users of memory that are not processes and not shown.
    Yes, I saw the 5.9GB cached and the view I requested was the first step in trying to decipher that allocation; however, the OP is sitting on this thread right now and watching the responses but I somehow sense he is being resistive about showing anything other than "what he thinks" are the right views. Good luck.
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  9. #9


    Posts : 6
    Windows 8


    Hi, sorry for the delay in responding. I'm not trying to hide anything and am happy to show whatever anyone needs in order to get this problem solved!! It's just that I'm trying to do this whilst at work that I had to step away. I have included the details tab that you asked for, but i'm not sure how to include the 'commit size'?

    Click image for larger version

    Thanks again for all your help, it's very much appreciated!!!



    PS as i posted that, i got what must be my 18th lo memory warning of the day. Just chrome (to post this), post-it notes and task manager open.
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  10. #10


    Posts : 6
    Windows 8


    It's just occurred to me that wasn't what you were asking for at all!! Click image for larger version


    Hopefully that's more like it.
      My System SpecsSystem Spec

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At my wit's end...high memory but figures don't add up!!
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