Shift select key no longer working

mejane

New Member
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2
I am an amateur at best so I need help. I have Windows 8 and suddenly my shift select doesn't work. I can no longer select a group of files Control select works but not shift select. What do I need to do to correct this? Any help would be greatly appreciated.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba
    Browser
    ie
    Antivirus
    norton
Hello Jane, and welcome to Eight Forums.

Normally your would select a file or folder, press and hold the Shift key, click/tap on another file or folder to select them and everything inbetween them, then release the Shift key.

Do you have check boxes to select turned on? If not, then you could use it as a temporary workaround to select files with.

http://www.eightforums.com/tutorials/10723-check-boxes-select-items-turn-off-windows-8-a.html

Hope this helps some, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
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    Cooling
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    Keyboard
    Logitech wireless K800
    Mouse
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    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
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Thank you Shawn for responding. My shift select has worked until today. I don't know what changed or why it would suddenly stop working. Because of my job I work with multiple files/pictures and use the shift select constantly for selecting/sending multiple files.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba
    Browser
    ie
    Antivirus
    norton
Since it just recently happened, you might see if doing a system restore using a restore point dated before this happened may be able to undo and fix this for you.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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