Please bear with me, and please help me as I am suffering severe hair loss due to this issue. Again I am the victim of the Windows 8 SRTTRAIL.TXT problem. Here is a little bit of background information for your entertainment.
My computer is a Lenovo Y400, I'm the original owner and I purchased it in January. Although it took a while for me to get used to the Windows 8 "charms" and such, it proved to be a decent operating system until around 3 months ago. I have since used the Lenovo One-Key Recovery System over 30 times to reboot and reinstall Windows entirely. I've even gone to the point of wiping out all of information and doing a full clean reinstall using this method. Lenovo did not ship a separate Windows 8 install disc or recovery disc with this package, they claim that their One-Key Recovery System will reinstall Windows 8 perfectly should the owner run into issues. I used the One-Key Recovery System to reinstall Windows and wipe my entire hard drive again just two hours ago.
I have done numerous searches on the Internet and tried numerous times to have this fixed. Although this is still under warranty, I am reaching out to see if I can get this fixed on my own before I attempt to deal with Lenovo's technical support, which is lacking as well.
The following is a copy of my current SRTTRAIL.TXT file, any help will be appreciated!
Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: 10/22/2013 2:55:03 AM (GMT)
Number of repair attempts: 1
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 828 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 63 ms
Test Performed:
---------------------------
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 156 ms
Test Performed:
---------------------------
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 1360 ms
Test Performed:
---------------------------
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 390 ms
Test Performed:
---------------------------
Name: Access control test
Result: Completed successfully. Error code = 0x0
Time taken = 4531 ms
Test Performed:
---------------------------
Name: File system test (chkdsk)
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Software installation log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Fallback diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Root cause found:
---------------------------
Unspecified changes to system configuration might have caused the problem.
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 1042797 ms
---------------------------
---------------------------
My computer is a Lenovo Y400, I'm the original owner and I purchased it in January. Although it took a while for me to get used to the Windows 8 "charms" and such, it proved to be a decent operating system until around 3 months ago. I have since used the Lenovo One-Key Recovery System over 30 times to reboot and reinstall Windows entirely. I've even gone to the point of wiping out all of information and doing a full clean reinstall using this method. Lenovo did not ship a separate Windows 8 install disc or recovery disc with this package, they claim that their One-Key Recovery System will reinstall Windows 8 perfectly should the owner run into issues. I used the One-Key Recovery System to reinstall Windows and wipe my entire hard drive again just two hours ago.
I have done numerous searches on the Internet and tried numerous times to have this fixed. Although this is still under warranty, I am reaching out to see if I can get this fixed on my own before I attempt to deal with Lenovo's technical support, which is lacking as well.
The following is a copy of my current SRTTRAIL.TXT file, any help will be appreciated!
Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: 10/22/2013 2:55:03 AM (GMT)
Number of repair attempts: 1
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 828 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 31 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 63 ms
Test Performed:
---------------------------
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 156 ms
Test Performed:
---------------------------
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 1360 ms
Test Performed:
---------------------------
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 390 ms
Test Performed:
---------------------------
Name: Access control test
Result: Completed successfully. Error code = 0x0
Time taken = 4531 ms
Test Performed:
---------------------------
Name: File system test (chkdsk)
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Software installation log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Fallback diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Root cause found:
---------------------------
Unspecified changes to system configuration might have caused the problem.
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 1042797 ms
---------------------------
---------------------------
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo Y400
- CPU
- Intel