Trouble Downloading Using Internet Explorer 11

cb360t

New Member
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I recently upgraded from Windows 8 to Windows 8.1. Now, I find that downloading a file using IE11 works differently than it did under Windows 8 and results in spurious error messages. I am wondering if others experience the same problem.

Steps to reproduce the problem:


Navigate to Microsoft Download Center
Click Microsoft Windows Malicious Software Removal Tool (KB890830) - or any other download
Click the Download button
Note that instead of the .exe extension the file name ends in _exe
Click the down arrow next to Save and select Save As
Note the file name extension _exe; this is new under IE 11.
Note the error message indicating that the file couldn’t be downloaded.
Click View downloads
Note the error message.
Click Retry
The file downloads successfully
Note the file name ends in _exe; it must be renamed to .exe in order to be usable
 

My Computer

System One

  • OS
    windows 8.1
I just did a test of a typical download of an exe program installer (like PDF XChange viewer) and I did not realize any of your symptoms duing that process. In fact, it worked perfectly as designed. Did you try another location other than the MS download center?

Screenshot (99).png
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Thanks for taking the time to check. Regardless of what I download I run into the same anomalies. Downloads worked perfectly fine before I upgraded to Win 8.1. Now I always have to rename the file and click Retry in order to complete the download. Everything else I've tried using Win 8.1 seems to work OK. I ran sfc /scannow and did not receive any error messages. If your experience and others works OK, then it must be my machine.
 

Attachments

  • trouble_downloading_using_ie11.pdf
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My Computer

System One

  • OS
    windows 8.1
Thanks for the link. I tried the suggestions but it didn't help. But I did run across the suggestion to start IE from the command line without add-ons as follows: iexplore.exe -extoff.

The downloads work fine when IE is run this way.

So it appears that the problem is with a faulty add-on. I disabled all of the add-ons in IE but it still doesn't work. I'm guessing the root problem has something to do with the two incompatible add-ons (see attached).

Do you know how I might remove/update the incompatible add-ons?

I found this link Troubleshooting and Internet Explorer?s (No Add-ons) Mode - IEBlog - Site Home - MSDN Blogs but I am a bit confused at this point.
 

Attachments

  • addons.jpg
    addons.jpg
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My Computer

System One

  • OS
    windows 8.1
By the way, do you think that one of these add-ons might be the culprit (see attached)?
 

Attachments

  • perm.jpg
    perm.jpg
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My Computer

System One

  • OS
    windows 8.1
I can't see all of the Add-Ons, the page is scrolled up. I doubt is any of the MS addons will cause it.

Look for anything that is NOT MS, post what it is. Definitely sounds like an Addin Problem, you might have a toolbar loaded that is bad.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
For what it's worth, I have a partial solution to my download issue. When I mentioned above that downloading worked correctly if I started IE from the command line with the -extoff option, I neglected to point out that I opened the Command Processor as an Administrator.

Just for grins I created a shortcut to iexplore.exe with the -extoff option. The downloads stopped working again. Then I ran the shortcut as an administrator. The downloads worked.

Lightbulb: The download problem has nothing to do with a bad add-on. The problem is that, as far as IE11 is concerned, my account does not have administrator privileges (even though it does at the OS level).

Until I can figure out the underlying issue I have added the Run As Administrator option to my IE shortcut.

Go figure.
 

My Computer

System One

  • OS
    windows 8.1
Hey at least you have found a way to run IE11, it just crashes my system as soon as it starts, I need to figure out how to downgrade to IE10 or continue to use Firefox.

IE11 uninstalled from system!!!!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba NB525
    CPU
    Atom 2800
    Motherboard
    Toshiba
    Memory
    2GB
    Graphics Card(s)
    Intel 3650
    Browser
    IE11
    Antivirus
    MSE
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