Windows 8 and 8.1 Forums


Black Screen After Login

  1. #11


    Posts : 162
    Windows 8 Pro


    I better get rid of AVG. I just put it on my laptop yesterday. I have been using Norton version from Comcast. It works on my Desktop on Windows 8.1 but when I tried to install it on my Laptop running Windows 8.1 it said OS not supported which is weird since it's running fine on my desktop.

    I'm going to check out Eset right now. I have never heard of it.

    Antivirus is a hard one to pick. If I ask 10 people which is the best I will get 10 different answers.


    Jim

      My System SpecsSystem Spec

  2. #12


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Just about every AV program gives you a free trial, you you can keep trying them until you find what you like. Avoid things that say "Suite", if it takes over your Firewall, you don't want that - Windows Firewall is a necessary service, some of these programs shut it off.
      My System SpecsSystem Spec

  3. #13


    Posts : 162
    Windows 8 Pro


    Which version of Eset you use?

    1 Year:
    Smart Security - $59
    Cyber Security - $39
    NOD32 - $39
      My System SpecsSystem Spec

  4. #14


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    NOD32, the other ones have too much gunk added, NOD32 is just a regular AV program
      My System SpecsSystem Spec

  5. #15


    Posts : 162
    Windows 8 Pro


    Thanks. I will give it a try when I get the cash. $39 might not sound like much but for me right now it is. I got a loan for my daughter, the payments are $440 a month. She got her 35 hours a week job cut to 8 hours a week. Needles to say she has not been paying me the payments for several months now. The loan payments are deducted from my check. I borrowed the money from my 401K. I have to juggle things around. My gas and electric bill is $835.

    Jim
      My System SpecsSystem Spec

  6. #16


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Me too, I'm lucky if I have 90 bucks a month left over after bills. But my computer(s) is(are) my livelyhood, I always make sure I'm protected.
      My System SpecsSystem Spec

  7. #17


    Quote Originally Posted by jbfoster View Post
    I un-installed Norton and no more reboots. I was using the version of Norton from Comcast not the Retail version. I will use AVG Free till I get the funds to buy a antivirus.


    Jim
    Hi Jim,

    Sorry to hear about the problem. The current version of Norton security Suite from Comcast is not yet compatible with Windows 8.1. We are currently working with comcast to provide a compatible version of Norton for Windows 8.1 and it will be available to you via your comcast account soon. In meantime, if you would like to get protection from Norton, you can use a 30 days trial of the latest Norton Internet Security which is compatible with Windows 8.1:
    http://www.norton.com/latestnis

    Norton Internet Security provides the same security features of Norton Security Suite, but only for limited days of subscription-30. We will be updating Norton Security Suite for Comcast soon and you can install that once it is available. Feel free to contact me if you need any further help with using Norton products.

    Thanks!
    Harry
    Norton Support
      My System SpecsSystem Spec

  8. #18


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Do you have any version of Norton AV that is just an AV, something with just a scanner that can be configured?

    JB, if they are offering that you you for free, do it.
      My System SpecsSystem Spec

  9. #19


    Posts : 162
    Windows 8 Pro


    Thanks for the offer but I don't wan't to do the 30 day trial. At the end of the 30 day trial if I don't have the money to purchase Norton or Comcast still don't have a version for Windows 8.1 them I'm back to uninstalling Norton trial then installing a free version again. I would rather wait.

    Jim
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by jbfoster View Post
    Thanks for the offer but I don't wan't to do the 30 day trial. At the end of the 30 day trial if I don't have the money to purchase Norton or Comcast still don't have a version for Windows 8.1 them I'm back to uninstalling Norton trial then installing a free version again. I would rather wait.

    Jim
    Thanks Jim!

    We will let you know as soon as we have the compatible version available for Windows 8.1 from Comcast.

    Thank you for your patience!

    Vineeth
    Norton Support
      My System SpecsSystem Spec

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