Windows 8 and 8.1 Forums


I get a 0x80240031 error when trying to upgrading to 8.1?

  1. #1


    Posts : 7
    Windows 8.1 Pro

    I get a 0x80240031 error when trying to upgrading to 8.1?


    I get this error code every time I try and download the upgrade. It gets to around 16%-22% complete before it stops. I'll come back and I'll see this error screen, screenshot below. I've tried restarting my PC a hundred times and tried re-installing it a hundred times. I bought Windows 8 Pro a few months back. I also went into Window Update and made sure every thing was installed, all are updated to the latest. Any idea what's going on?


    Click image for larger version

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  2. #2


    Posts : 32
    Windows 8.1 PRO


    I get a similar error and i cannot updete to 8.1, so i did a Windows 8 refresh then install updates and after dhat i update to 8.1 without errors.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1 Pro


    Quote Originally Posted by herbrico View Post
    I get a similar error and i cannot updete to 8.1, so i did a Windows 8 refresh then install updates and after dhat i update to 8.1 without errors.
    What do you mean a "Windows 8 refresh"? What is that? I installed all my updates before I tried installing 8.1. 8.1 wouldn't even show up in the Windows Store until I did those updates, I had like 44 updates to do.
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  4. #4


    Posts : 32
    Windows 8.1 PRO


    Windows 8 has a option to refresh ( reinstall ) Windows 8 without losing your personal data, delate only program's. Dhat option is under Windows 8 metro options ( bottom right corner , settings or change settings to my pc) under general. check your Windows install whit sfc /scannow I can't take some time about 10-20 min depending on your disk, if you get message dhat windows find some error's and dhat can't reper dhem you will ned to do refresh to install Win 8.1. Dhat worked for me. Sorry for bad English.
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  5. #5


    Posts : 7
    Windows 8.1 Pro


    I did the sfc /scannow and got this message after it completed. What should I do now?

    C:\Windows\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.


    C:\Windows\system32>
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  6. #6


    Posts : 32
    Windows 8.1 PRO


    I now only for one solution, first reinstall windows 8, after dhat update windows 8 and after dhat update to windows 8.1
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1 Pro


    Quote Originally Posted by herbrico View Post
    I now only for one solution, first reinstall windows 8, after dhat update windows 8 and after dhat update to windows 8.1
    I would but I have so many applications installed, it would be a pain to have to reinstall everything.
      My System SpecsSystem Spec

  8. #8


    Posts : 32
    Windows 8.1 PRO


    I know how you feel, maybe one more thing to help, and if that does not work then I do not Know,go to star/run and then type WSRESET.EXE, it will reset the cache of Windows store
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8.1 Pro


    Quote Originally Posted by herbrico View Post
    I know how you feel, maybe one more thing to help, and if that does not work then I do not Know,go to star/run and then type WSRESET.EXE, it will reset the cache of Windows store
    Hey thanks for all the help but I found the solution in this thread: https://www.eightforums.com/installat...-new-post.html

    The iso worked perfectly, I believe everything is done.
      My System SpecsSystem Spec

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