New laptop screen stopped working

CheeseJam

New Member
Messages
12
Hi, I recently bought a Samsung ATIV Book 8, and the screen just stopped working. HDMI out works fine. How can I fix this? I have read to remove my battery, but I cannot do that on my laptop. Should I reinstall my graphics card driver? I wasn't sure exactly what forum this belonged in, thanks!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung ATIV 8 (NP880Z5E-X01UB)
    CPU
    CPU Intel® Core™ i7 Processor 3635QM
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon™ HD 8770M Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB
If it's new, return it. Don't do anything that might invalidate the warranty.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
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