Windows 8 and 8.1 Forums


Windows 8.1 freezes at lock screen

  1. #1


    Posts : 8
    Windows 8.1 Pro x64

    Windows 8.1 freezes


    Hi,
    recently i installed windows 8.1 pro x64 on my laptop which is acer 5755g.but i've a very strange problem with that.when i want to go afk before leaving laptop i press windows + l key and go to lock screen everything is ok now but when i'm coming back in few hours laptop is freezes and must shut it down from power button.

    things i did tried,

    installed windows again
    updated all of drivers
    using coolpad
    Last edited by Babakb; 13 Oct 2013 at 06:46.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    when i'm coming back in few hours laptop is freezes
    If it is OK after a short period of time, it should be OK after a few hours as well unless you are running on battery and/or there is a heat issue developing. If just battery, try running with AC on and also consider a general cleaning if you think it might be heat-related. Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1 Pro x64


    Quote Originally Posted by my2cents View Post
    when i'm coming back in few hours laptop is freezes
    If it is OK after a short period of time, it should be OK after a few hours as well unless you are running on battery and/or there is a heat issue developing. If just battery, try running with AC on and also consider a general cleaning if you think it might be heat-related. Good luck.
    Thank you for reply.
    i am using on battery and it's in charging all the time because its not working good anymore, but weird thing is i did'nt have this problem in windows 7 also i don't have this problem when i'm leaving laptop on desktop and not locking it!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    Hi Babakb,

    Yes, I tend to agree; however, I would still like to see a test on AC before making anymore suggestions.
      My System SpecsSystem Spec

  5. #5


    Posts : 529
    Windows 8.1 Pro


    same issue here alienware x51 https://www.eightforums.com/bsod-cras...win-8-1-a.html except mine is over night i freeze.
      My System SpecsSystem Spec

Windows 8.1 freezes at lock screen
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