I installed Windows 8 standard package a few weeks ago on a AMD FX-8350/Asus MBO, 16 GB RAM, 128 GB SSD, 2x 1TB Seagate Barracuda configured as one 2 TB drive with Storage Spaces. It initially worked fine. Then when I installed a SSD optimization software from the SSD manufacturer, Samsung. I believe it was called Magician or something like that. It was a problem in that it slowed down my SSD, according to Samsung's own software, and it seemed to be the cause of keyboard freezing and/or major delay. I uninstalled it and the problem went away.
Now it has come back again. It seems to happen almost at random in any application. The mouse works fine, and never freezes, but the keyboard either has a large delay and the first character typed is lost, or it just does not respond at all. Closing the app, like IE10 and opening it again does not resolve it. Often the keyboard is still frozen.
I updated the graphics card driver to the latest from AMD. It is a Radeon HD7770. It seemed to help for a while, but it is back again. I can't think of any significant software I have installed, except perhaps the monitor calibrator, Spyder4Express. However all it should do is create a new monitor ICC profile.
The sad part is I had nearly this exact same problem with another computer years ago, and I cannot remember how I resolved it. I was using McAfee AV and ZoneAlarm, and I may have given both of them the boot. Currently all I am running is the default MS Defender AV. I've reset the Security in IE10 to default.
Can't think of more to do. Anyone have suggestions on how to troubleshoot this thing? I have Process Explorer and tried running it. I am not very familiar with this software, but from what I could see the processor is not loaded nor is any significant memory used when it the keyboard is locked. I can't seem to catch it doing anything bad. I checked the batteries on the keyboard as it is wireless and they are good. I have a faint recollection of having a wireless phone system that was conflicting, but since this new computer install I am using the same wireless router, same wireless phone system, and same wireless keyboard. It would seem unlikely out of the blue for them to start conflicting. Need help Please....
Now it has come back again. It seems to happen almost at random in any application. The mouse works fine, and never freezes, but the keyboard either has a large delay and the first character typed is lost, or it just does not respond at all. Closing the app, like IE10 and opening it again does not resolve it. Often the keyboard is still frozen.
I updated the graphics card driver to the latest from AMD. It is a Radeon HD7770. It seemed to help for a while, but it is back again. I can't think of any significant software I have installed, except perhaps the monitor calibrator, Spyder4Express. However all it should do is create a new monitor ICC profile.
The sad part is I had nearly this exact same problem with another computer years ago, and I cannot remember how I resolved it. I was using McAfee AV and ZoneAlarm, and I may have given both of them the boot. Currently all I am running is the default MS Defender AV. I've reset the Security in IE10 to default.
Can't think of more to do. Anyone have suggestions on how to troubleshoot this thing? I have Process Explorer and tried running it. I am not very familiar with this software, but from what I could see the processor is not loaded nor is any significant memory used when it the keyboard is locked. I can't seem to catch it doing anything bad. I checked the batteries on the keyboard as it is wireless and they are good. I have a faint recollection of having a wireless phone system that was conflicting, but since this new computer install I am using the same wireless router, same wireless phone system, and same wireless keyboard. It would seem unlikely out of the blue for them to start conflicting. Need help Please....
My Computer
System One
-
- OS
- Win 8 x64
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Custom
- CPU
- AMD FX-8350
- Motherboard
- Asus M5A99FX Pro R2.0
- Memory
- 16 GB Viper 3 DDR3-2133
- Graphics Card(s)
- HIS Radeon HD 7770
- Sound Card
- Realtek HD
- Monitor(s) Displays
- Asus PA248Q
- Screen Resolution
- 1920x1200
- Hard Drives
- 128 GB 840 Pro Samsung SSD
2 x 1TB Seagate Barracuda (Storage Space - Simple)
- PSU
- Antec 550
- Case
- Antec Sonata II
- Cooling
- CoolerMaster TPC 812
- Keyboard
- CM Storm Quickfire XT Brn - wired PS/2
- Mouse
- Roccat Lua - wired USB
- Internet Speed
- 15
- Browser
- IE10
- Antivirus
- MS Defender