Windows 8 and 8.1 Forums


Windows Media issues help!

  1. #1


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    Windows Media issues help!


    Hi all. Okay I have video's/ movies and all of a sudden my windows media will not play the file. It will however will play the audio but no picture. Does anyone know how to fix the issue?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 55
    windows 8.1 pro


    try VLC player and let me know if it still does it.

    [If i have helped in anyway click that thanks button.]
      My System SpecsSystem Spec

  3. #3


    My house
    Posts : 148
    Windows 7 Home Premium x64


    It looks like it is a Codec issue, if you download and install VLC player as rickyfk suggested, it should work as VLC has a ton of extra codecs that WMP doesn't. I had issues with WMP playing some of my videos on Windows 7 and since I switched to VLC, every movie and video played flawlessly .
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  4. #4


    Posts : 55
    windows 8.1 pro


    Like what i said before and nenad285 said try VLC i been using it for about 4 years and haven't looked back.

    [If i have helped in anyway click that thanks button.]
      My System SpecsSystem Spec

  5. #5


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Techwoman, did the movies play before?

    1) Put in a video that you know had worked before.

    2) As it plays, right click on the screen and look for "Video" in the popup menu

    -See if there is a setting for "Show Video" and make sure it is clicked.

    I can usually play any video file in WMP, I havent had to install any Codec packs. If any of these videos are WMV files, go into OPTIONS and then PERFORMANCE and put a check by "Turn on Direct X for WMV files"

    However, both of these guys suggest using VLC aka VideoLAN. Google that, downlaod it only from it's official site. It'll play ANYTHING, and if you start using it, you may not ever use WMP ever again.

    One other thing - if any of these videos are "Digital Content" from a purchased DVD or downloaded from Amazon or something they may be Protected, they will show no video if you have deleted your DRM files. I don't know where DRM files are stashed in Windows 8, but you may have deleted them by accident, and that could account for this too.
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  6. #6


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    First off just to say that these were movies I video recoreded and they worked great until I tried the other day and none of the movies I made with my camera are now working. I personally do not like VLC. I am just wanting to figure out why this all of a sudden stopped playing my video's. So I will try what you said.Xwe
      My System SpecsSystem Spec

  7. #7


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Okay it says UAC is disabled I am trying to figure out what that means.
      My System SpecsSystem Spec

  8. #8


    Posts : 55
    windows 8.1 pro


    there is many other one's like vlc
    like
    RealPlayer
    Winamp
    KMPlayer
    Media Player Classic
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  9. #9


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Why don't you like VLC? It kicks arse, plays anything. But you like what you been using so I understand.

    The other one I use a lot is MPC-HC, just google that and get it, it rocks.

    Have you moved or edited the movie files with another app? Like Windows Moovie Maker or NCH VideoPad? I'm wondering if the files are corrupted - Try copying a few of them, and bring them to another computer with Windows 8 and WMP, or even a Windows 7 machine, see if they play in that.

    I'm thinking there must be a setting you may have clicked by accident and it shut off your Video Output - Check your Video Card Control Panel as well.
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by Techwomen View Post
    First off just to say that these were movies I video recoreded and they worked great until I tried the other day and none of the movies I made with my camera are now working. I personally do not like VLC. I am just wanting to figure out why this all of a sudden stopped playing my video's. So I will try what you said.Xwe
    Make sure that your computer is up to date. Microsoft includes a Camera Codec Pack for Windows 8, with the updates.
    You can also get it here:
    Download Update for Microsoft Camera Codec Pack for Windows 8 (KB2859541) from Official Microsoft Download Center
      My System SpecsSystem Spec

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