Windows 8 and 8.1 Forums


Windows Media issues help!

  1. #31


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Okay nothing found on TDSkiller. I am starting to think it may be AVG

      My System SpecsSystem Spec

  2. #32


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Techwomen View Post
    I also figured out about the UAC and already took action and it did not do a thing for my media files. So we will see if indeed it is the virus.
    I didn't think UAC would do anything to resolve the situation, but instead, if it's set to the highest level, it should alert you to anything else trying to get into your computer. Just another level of security to employ, as it were.
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  3. #33


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Actually it was set to high. So I find it a bit strange how my computer is acting. I ran all the stuff and my computer began to freeze. I am going to uninstall AVG and go to the AVG site and down load a new AVG and see if that is the issue. I need my laptop for homework. I am not sure why my media files are not working correctly.
      My System SpecsSystem Spec

  4. #34


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Well, you DID have Sirefef, you ran the removal tool and it found it. But another thing Sirefef does is it will wreck your Windows Firewall.

    You have to repair your Firewall, open your Network center, and check your firewall, if it is not running, try to start it. If it will not run, try this.

    Diagnose and fix Windows Firewall service problems automatically

    And, I have to tell you a Sirefef infection is NOT easily cleaned, the main parts of it were taken out by the tool, but the SOURCE of it may still me in there, and it will re-infect you.

    Check for something called the Tarma Installer, it will be in your User folder under Appdata/LocalLow, you have to enable viewing of hidden system files and folders to get to it.

    Also, AVG is not sufficient to remove Sirefef leftovers, delete it, and download Eset NOD32.

    Also, there is a HIGH probability that your Windows Defender program has been hijacked by Sirefef, You will know this if you tri to install Eset and you are blocked by Defender from installing it.

    If this is happening, you have to boot to Safe Mode and RENAME the Windows Defender folder, to Windows Defender Old or something. Then you have to rename the MSASCui.exe file to MSASCui.shit or anything you want.

    Sirefef is just about the worst virus you can ever get, if you have installed OpenCandy, Tarma, Delta toolbar, or anything similar, you have installed it yourself. I think this is your main problem, you still have components of Sirefef in your system, the removal tool is just to stop it from running, you have to remove the programs that had this dandy program attached to it.

    Running toolbars is simply not a good idea anyway, I use Yamicsoft Windows 8 Manager and in the Network/Internet Explorer Section, you have to BLOCK all known toolbars. Even if you use Firefox or Chrome and not IE, you are not immune to these hideous pieces of crap.

    AVG especially the free version is NOT going to help you in any way, it is simply not good enough to get rid of this, it's too powerful.
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  5. #35


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Firewall is fine. Also I uninstalled it with AVG removal tool and reinstalled AVG 14 it is finding threats.
      My System SpecsSystem Spec

  6. #36


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    What do you mean in the below statement?

    AVG is not sufficient to remove Sirefef leftovers, delete it, and download Eset NOD32.
      My System SpecsSystem Spec

  7. #37


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Also not sure where to find this folder Appdata/LocalLow
      My System SpecsSystem Spec

  8. #38


    Hi. The others aren't on. Not familiar with this virus, but let's see if I can help.

    I think xWeUponx wants you to download this:

    http://go.eset.com/us/search-brand/?CMP=KNC-msn-ag

    Obviously he must know this will remove the virus, but this is a pay-for program. Let's see if we can find another way.

    Look in Users/"You"/Roaming/Appdata/LocalLow. May I ask why you need that?
      My System SpecsSystem Spec

  9. #39


    Another thing. A nasty virus will inbed itself in the Registry. It's very difficult to get rid of.
      My System SpecsSystem Spec

  10. #40


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Techwomen View Post
    Also not sure where to find this folder Appdata/LocalLow
    And now, back to the Control Panel . . .

    Look for "Folder Options" and click on it. In the Folder Options window, click on the View tab. The first radio button says Don't show hidden files, folders, or drives. The second radio button says Show hidden files, folders, or drives. Be sure that one has the black center (filled in). Close the window and then close the Control Panel.

    Now, open "Computer" by pressing the Windows key and typing in computer. Once the computer button shows on the left, hit Enter and you'll see Windows (C: ), and a listing of all the other "drives" on your machine. (I had to put a space between the : and ) because the silly thing gives a smiley if I don't.)

    Click on Windows (C: )
    Click on Users
    Click on your name (Mine would be Wynona)
    Click on AppData

    Now, you'll see Local, LocalLow, Roaming

    You should be able to follow the yellow brick road given by XweAponX from here.
      My System SpecsSystem Spec

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