Windows 8 and 8.1 Forums


Windows Media issues help!

  1. #11


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    It said the application is not applical to your computer. What does that mean?

      My System SpecsSystem Spec

  2. #12


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Which App, the Windows 8 Codec Pack? It should go right in, I had it at one time. But I took it out cos I dont need it.

    Scan it first, may be a virus, its a new Virus trend, take apps that are valid and infect them with Sirefef and Solimba. I found a VLC and a Firefox Browser that were actually virus spreaders. ESET NOD32 is the AV that finds it the most.

    You know what, it just occurred to me, you better do a Virus Scan, many horrible virii can cause stuff like this to happen. There's a virus that takes over Windows Defender even, and spreads through the system that way, blocking valid AV programs:

    Try this first:

    TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

    Then This:

    How do I remove Sirefef (ZeroAccess) trojan? - ESET Knowledgebase

    And also try Malwarebytes Anti-Rootkit tool.

    Let me know if yo find anything. And get a GOOD Antivirus and run a full scan, use ESET if possible, you get a 7 day free trial if you download it, that wold be enough to kill anything.

    And try Malwarebytes, run a full scan with that, even the free version will allow you to do that.

    The fact that that app won't run may indicate you have Sirefef, cos that's what it does.
      My System SpecsSystem Spec

  3. #13


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Okay I am not a pro computer person so can you say that in simpler terms. Thanks. I tried up dating the media package and that was the thing I got which I wrote above. It also would not let me download VLC. So I am not sure what up. I ran a Malwarebytes too to make sure I was not dealing with a bug.
      My System SpecsSystem Spec

  4. #14


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Read my Edit, you may have a Virus. If you use Malwarebytes, do a full scan, and let it finish. But Malwarebytes is not a an Antivirus, even tough it finds some of them.

    Yah... If you are being Blocked from downloading, Sirefef will do that. It will only allow you to download other apps infected with more sirefef.
      My System SpecsSystem Spec

  5. #15


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Okay well I did run a fast scan now I will run a full scan. I usually do not download anything unless it is from a trusted site weird I would be getting possible viruses.
      My System SpecsSystem Spec

  6. #16


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Well this is strange every time I go to use Malwarebytes the AVG anti Virus pops up and says the Trojan horse something down loader showed up.Then I chose to remove it and it is suppose to be removed.
      My System SpecsSystem Spec

  7. #17


    Sounds like you may have installed a fake malwarebytes that is really a virus. Did you download it from malwarebytes.org? That is the correct place to do it. Also, is the AVG the paid or free version?
      My System SpecsSystem Spec

  8. #18


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Yes, I downloaded Malware from its sight. AVG is a free version. However for some strange reason the trojan horse thing pops on AVG up when I run Malwarebytes. Here is what is says on AVG," Trojan horse Downloader. Generic13.BMKE." Now I thought I got rid of it three times now but it is still here.

    Help!!
      My System SpecsSystem Spec

  9. #19


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    Hi Techwoman,

    Your pc is clearly infected with a virus. It sounds like all effort to tackle the problem failed so far.

    What you can do is try McAfee Stinger. It's a standalone tool that kills most of the irritating virusses that cripple your pc. It's however NOT a full virusscanner. You use Stinger to uncriple your pc so that another virusscanner can take over.

    Download McAfee Stinger here:

    Stinger | McAfee Free Tools


    If you can't download it ==> download it at another pc and put it on a USB-stick. And remember, always run a full scan. And most important, don't visit your online bankaccount etc. untill you've completely solved this issue!!!

    Good luck!

    Rover
      My System SpecsSystem Spec

  10. #20


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    I scanned Malwarebytes full scan had three hits. Well now I am running stinger and AVG popped up again. Could it be possible that AVG is an issue?
      My System SpecsSystem Spec

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