Windows 8 and 8.1 Forums

ThumbnailExtractionHost.exe constantly crashes

  1. #1

    Eastern Europe
    Posts : 2
    Windows 8pro, 32bit

    ThumbnailExtractionHost.exe constantly crashes


    In about every 10 minutes I get this pop-up saying

    ThumbnailExtractionHost.exe has stopped working

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    ThumbnailExtractionHost.exe
      Application Version:    6.2.9200.16384
      Application Timestamp:    50109d67
      Fault Module Name:    bitguard.dll
      Fault Module Version:    2.6.1673.238
      Fault Module Timestamp:    5233288d
      Exception Code:    c0000005
      Exception Offset:    001793a8
      OS Version:    6.2.9200.
      Locale ID:    1033
      Additional Information 1:    7a50
      Additional Information 2:    7a501c8912b60678868494a96717626c
      Additional Information 3:    1cb7
      Additional Information 4:    1cb7a1303f6cc0bd116e5bbdc503571c
    Not quite sure if you need any more input. Let me know if you need any more information. I will get back to you asap.

    Windows updates are up-to-date.

      My System SpecsSystem Spec

  2. #2

    Posts : 103
    Windows 8.1 Pro with Media Center (64 bit)

    It's possible that your PC is infected with some unwanted software: -

    Fault Module Name: bitguard.dll
    Have a read here for info on that file: -

    What is BitGuard.exe and BitGuard.dll? | File information by Dennis

    If that file is part of some unwanted application, then removing the application has a good chance of fixing your issue.
      My System SpecsSystem Spec

  3. #3

    Eastern Europe
    Posts : 2
    Windows 8pro, 32bit

    Had BitGuard in programs and features, signed by MediaTechSoft Inc. as stated in your link.

    Uninstalled it, will scan for malware later.
      My System SpecsSystem Spec

ThumbnailExtractionHost.exe constantly crashes
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