Windows 8 and 8.1 Forums


Unable to detect Samsung Modem

  1. #1

    Unable to detect Samsung Modem


    Hello Friends, I am again...

    Recently I've loaded windows 8 pro 64 bit in my netbook; after that I've installed my Samsung Galaxy Y PC Suite (Samsung Kies - already updated). When I go to Phone & Modem in control panel, under the modem my phone is not showing.. My windows 7 PC getting this modem. Earlier I'd loaded win 8 32 bit version, which was detected my samsung modem. My asus netbook supporting windows 8 64 bit, all the drivers are compitable with that.. Is there anyway to sort it out this issue?

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 39
    Windows 8 Pro x64


    I think you should try this
    1. Try to install the samsung usb driver in win 7 compatible mode
    2. After that switch off your phone and connect to your pc(usb port)
    3. Now switch on the phone and wait for a while. Driver configuration will run...
    4. Open the pc suit software and now you can see your phone model.
      My System SpecsSystem Spec

  3. #3


    Thanks HPgeek 18..

    Yesterday I connected the mobile and trouble shooted with Kies.. Kies reinstalled the driver and finally detected my modem; now I am able to connect internet by dial up mode.. My problem is solved!
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 39
    Windows 8 Pro x64


    Great. Thanks for reply.
      My System SpecsSystem Spec

Unable to detect Samsung Modem
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