Windows 8 and 8.1 Forums


Windows Explorer crash every time it is accessed. jxl

  1. #1


    Posts : 3
    Windows 8

    Windows Explorer crash every time it is accessed. jxl


    I upgraded my Windows 7 to Windows 8 pro back in November. Windows explorer has always had issues but now I cant open windows explorer (any way) without it crashing and reload. In SAFE MODE it seems to work fine. I have tried disabling all the Services (non MS) and the Startup function but in normal mode but Windows Explorer still crashes.

    I'm definitely not the only one experiencing this issue. A quick search online shows other people reporting their Windows 8 explorer frequently crashes. Is there a solution or something I should try to see if it can resolve the issue? Any help would be appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Some suggestions:

    If there is/was an associated error message with the crash, please provide same.
    Did you include disabling ZoneAlarm as part of your troubleshooting process?
    Would you consider doing a refresh to see if that works for you? Read instructions and ramifications here:

    Refresh Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 1,925
    Windows 8.1 Pro


    This is usually because of some third party application that has added a context menu or other shell extension. Many of those have to be upgraded with a new operating system, and some are just plain unstable. You should look through your installed applications and think about any that might have added any context menus and see about removing them or upgrading them.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    I have a feeling I will end up having to do the Windows 8 REFRESH (thanks for that great links) but I just hoping i could find something easier. And yes when I disabling all the Services (non MS) and the Startup function - I did all of them including ZoneAlarm.

    I also ran ShellExView and disabled all non Microsoft context-menu. Last night it seemed to help and I was actually able to start up Windows Explorer and use it. This morning it started crapping out a few times creating is dump and restarting but no where as bad as it has been over the past week. Thanks.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    Go for it and good luck!
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Before you refresh, can you give a try from this thread:
    Right Click Menu Lag on my pc
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    Windows 8


    Sorry for taking so long to reply. Once I did the re-clearing of the context menu my windows explorer is now working again. I have had the occasional windows explorer crash but it is liveable now. Thanks for all the help.
      My System SpecsSystem Spec

Windows Explorer crash every time it is accessed. jxl
Related Threads
Hi guys, Having a bit of trouble here! There's a certain folder on my external HDD which causes Windows Explorer to crash when I attempt to open it. I've tried running a full virus scan and nothing has been detected, so I'm ruling out anything like that. Could it be down to file corruption? ...
Windows explorer.exe crash in General Support
Hi windows version : 8.1 ent x64 / 8gig memory /cpu 9300 quad qure this is my event please see it ​1.evtx - 1.1 MB this is my bsod-crashes-debugging file PARTRAYAN-Sun_02_01_2015_164903_61.zip - 328 KB
Windows explorer crash in General Support
I am not able to understand whenever i do a fresh installation of windows 8.1 after some time explorer.exe stars crashing with some time faulting module path c:\windows\system32\devrtl.dll or unknown which i check through event viewer. And also i run sfc\scan and do not find any violation or...
Hello community! I'm writing here with my Desktop, as my Laptop is completely useless right now. The Problem: Windows Explorer hogs up CPU up until it crashes (15 - 30 seconds after). I cannot recall anything I might have done to change the laptop; it just happenned overnight. OSystem:...
Hey guys, since yesterday I have a problem with my sound. So when I restart my system everything works fine. After s few minutes videos e.g. on Youtube stop working (keep on buffering but won't play). From that moment on I can't change the system volume and trying will result in crashing the...
Modified vs. Accessed Time in General Support
Can someone please explain the difference between modified and accessed time? I don't understand why some changes to a file affect the modified time but not the accessed time, while other operations change one or both. For instance, I've been updating the information in some of the FLAC...
Fix Windows 8 Explorer Crash / Restart Loop - Softpedia
Eight Forums Android App Eight Forums IOS App Follow us on Facebook